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Management and Organization : A Critical Text - Stephen Linstead |
Author |
Stephen Linstead Liz Fulop Simon Lilley
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Cover Price : £ 8.99
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Imprint : Palgrave / Macmillan ISBN : 0230226470 YOP : 2008
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Binding : Paperback Total Pages : 640 CD : No
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Reviews :-
'Management and Organization: A Critical Text is well written, stimulating and thought provoking...Each chapter has been comprehensively researched and each topic thoroughly analysed and discussed.' - Associate Professor Michael Knowles, Monash University, Australia
'I like the text very much. It contains some excellent critical material which students would otherwise not come across without spending serious time in the library...The style is engaging...[and it has] impressive breadth of coverage.' - Dr Martin Corbett, Warwick Business School.
'This book is a comprehensive resource for both students and teachers of critical management....The book will appeal to advanced undergraduates, MBA and specialist Masters students as well as to PhD students in management and organization studies who will find it invaluable in order to quickly become up to date in current critical reserach across a wide range of subjects...The tone and the style of writing in this book are upbeat, engaging and refreshing; and the scholarly nature of the prject is beyond doubt. If no one is looking for a critical text on management and organization, this is a good place to start. [This book] will, in my view, become a classic and on which will lay the foundation for future studies and reaserch on management relationships from a critical perspective.' - Mihaela Keleman, Keele University, Uk, in Leadership .
About the Book :-
Management and Organization: A Critical Text reveals a rethinking and reframing of the core issues at the heart of management studies. Keeping practice firmly in mind, this text provides a challenging yet accessible introduction for advanced undergraduate, MBA and specialist Masters students.
Management and Organization: A Critical Text:
* Offers a thoroughly up-to-date, critical perspective
* Incorporates cutting-edge research, discussing key contemporary changes such as the rise of the 'virtual world'
* Features contributions throughout from international scholars
* Encourages students to engage critically with the subject through myriad case studies and reflective questions
Contents :-
List of Figures
List of Tables
List of Exhibits
List of Case Studies
Preface
Acknowledgements
PART ONE: CORE CONCEPTS
Managing Knowledge and Learning
Gender and Management
Managing Culture
Managing Structure
Managing Sustainably
Power and Politics in Organizations
Organizational Control
Managing Ethically
PART TWO: MANAGEMENT PROCESSES
Managing Motivation
Leading and Managing
Managing Teams
Managing Conflict
Managing Change
Decision-Making in Organizations
Managing Strategically
Networks and Inter-organizational Relations
PART THIRD: CONCLUSION
Managing in a Virtual World
Index.
About the Authors :-
STEPHEN LINSTEAD is Director of Research and Professor of Organizational Analysis at the University of Durham, UK.
LIZ FULOP is Professor of Management at Griffith University, Australia.
SIMON LILLEY is Reader in Information and Organization at the University of Leicester, UK. |
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Work and Organizational Behaviour - John Bratton |
Author |
John Bratton Militza Callinan Carolyn Forshaw Peter Sawchuk
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Cover Price : £ 9.99
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Imprint : Palgrave / Macmillan ISBN : 0230226517 YOP : 2008
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Binding : Paperback Total Pages : 592 CD : No
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Reviews :-
‘I highly recommend this text as currently the best book on the market.’ - Dr Susanne Tietze, Bradford University School of Management, UK.
‘One of the most positive features of the book is the clarity of the language - dealing with complex ideas in an easy to understand way.’
- Dr Donald Hislop, Sheffield University Management School, UK.
'It has a very good balance between traditional material and a critical approach. The stop and reflect feature is excellent.' - Astrid Kaufmann, Norwegian School of Economic and Business Administration, Bergen.
'This is the kind of approach I worul recommend for students.' - Ian Roper, Middlesex University Business School, UK.
About the Book :-
Work and Organizational Behaviour is a brand new core text for undergraduate and MBA students taking an introductory course in organizational behaviour. It provides both a psychologically and sociologically based view of behaviour in work organisations, from a critical perspective.
Contents :-
Figures
Plates
Tables
About the Authors
Preface
Acknowledgements
Key Features
PART ONE: WORK AND ORGANIZATIONAL BEHAVIOUR
The Nature of Organizational Behaviour
Work in Organizations
Studying Work and Organizations
PART TWO: MANAGING ORGANIZATIONS
Management
Leadership
PART THREE: INDIVIDUALS AND WORK
Personality
Perception
Learning
Motivation
Gener, Race, Disability and Class
PART FOUR: GROUPS AND SOCIAL INTERACTION
Groups and Teams
Communications
Decision-Making
Power
PART FIVE: ORGANIZATIONAL CHANGE AND PERFORMANCE
Organizational Design and Culture
Technology
Human Resource Management
Epilogue
References
Glossary
Bibliography
Index .
About the Authors :-
JOHN BRATTON is Professor of Sociology at Thompson Rivers University, Kamloops, Canada. He was the first Director of the Workplace Learning Research Unit, at the University of Calgary. He has served on the faculties of Leeds Business School at Leeds Metropolitan University, University of Bradford, and the Open University, UK.
MILITZA CALLINAN lectures in Organisational Behaviour and Human Resource Management at Leeds University Business School.
CAROLYN FORSHAW lectures in professional writing at Thompson Rivers University. She has had more than twenty-five years experience in the field in Britain and Canada.
PETER H SAWCHUK is cross-appointed to Sociology of Education and Industrial Relations departments at the University of Toronto, Canada. |
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MOVING FROM PROJECT MANAGEMENT TO PROJECT LEADERSHIP, INDIAN REPRINT 2013 - R.CAMPER BULL (EX) |
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Cover Price : Rs 1,695.00
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Imprint : CRC Press ISBN : 9781439826676 YOP : 2013
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Binding : Hardback Total Pages : 300 CD : No
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Imagine if we were using the same medical techniques today that were used during the Industrial Revolution, including the practice of bloodletting using leeches. Medicine has come a long way since then. So why do organizations and corporations cling to management techniques that are just as obsolete as the bleed-and-leech model? In a global workplace that is more diverse and filled with entirely new challenges, now is the time for organizations to evolve to a more effective style of leadership and project management.
A roadmap for leading projects and groups, Moving from Project Management to Project Leadership: A Practical Guide to Leading Groups covers the theory, strategy, and tactics that create high-performing teams and organizations. The first half of the book delineates the theories and practical knowledge required to be an extraordinarily effective leader. It defines what it is, exactly, that you need to do to be the best leader you can be. The second half of the book provides the tools and processes required to put that knowledge into place.
The author explores the theory that it’s all about the communication. By paying close attention to organizational clarity and the way messages are transmitted within your organization, you will find new ways of empowering people while increasing efficiency — something the old management style can rarely boast. If project leadership is the main thesis of this book, the power of effective top-down communication is the tune you’ll be humming after putting this book down.
CONTENTS
Introduction
The Case for Project Leadership
-The Fundamentals
-The Project Manager as Entrepreneur
-Understanding Teamwork
-Teams versus Groups
-Leadership versus Management
The Extraordinary Project Leader
-Concrete Leadership
-Dealing with Change
-Leadership Sideways
-Leading the Next Generation
-Leadership Development
-From Good to Great
Getting Things Done as a Project Leader
-Project Leader Organization
-Project Team Organization
-Taking on Tasks
Conclusions
Appendix
Glossary
Bibliography
Index |
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Resource Book On Case Studies In Business Management - Bindu Gupta |
Author |
Bindu Gupta Sita Mishra Susmi Routray
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Cover Price : Rs 995.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789382127543 YOP : 2015
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Binding : Hardback Total Pages : 274 CD : No
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About the Book
This book is a compilation of twenty cases which have been selected after a rigorous review process. The cases cover a wide spectrum of organisations. The cases are classified in four major sections – Finance, Human Resource Management, Marketing, and Strategy.
It provides an understanding on various practices followed by organisations to resolve problems faced by them in their journey to be successful. These cases will provide rich experiences, insights and real life experiences to management students.
Contents
1. Withdrawn IPO: Galaxy surfactants limited- A case study from indian IPO market
2. Ghana telecommunications company: The bumpy road to extinction
3. A case study on working capital assessment
4. Add resources pvt.ltd (Managerial deficiencies contributing to poor performance)
5. Working capital efficiency of healthy beverages ltd. A case study
6. Organizational performance management in DRDO A case study
7. Workforce diversity at accenture: A key to corporate success
8. Performance appraisal at shri lakshmi cotsyn ltd.
9. UT bank: An epitome of indigenous business excellence in ghana?
10. Management of surplus manpower in power generation company
11. Corporate mergers and acquisitions and its impact on human resources: A tale of an employee
12. BG0017- Challenges in indian retailing
13. Rise of mankind pharma
14. Fair deal auto clinic
15. Waiting time impact on customer satisfaction: A case study of big bazaar
16. 'Natural' scoop of success: A case on natural ice-cream
17. The malegam committee microfinance report: Will the MFIs accept it?
18. K S Oils: A 'Born Global' indian BOP enterprise
19. Jyothy laboratory acquiring henkel india ltd.: A case study on acquisition and restructuring
20. POSCO-INDIA: Implications of the biggest FDI project in india
About the Editors
Bindu Gupta is Ph.D. in Psychology with specialization in Organizational Behavior from Indian Institute of Technology Kanpur, India. She has experience of nearly fifteen years in the areas of teaching and research. She has authored various papers that appeared in reputed national and international journals. She also has been the editors of three books. She has organized International conferences and presented papers in national and international conferences. She has been on the editorial board of Journals and reviewers of many national and international publications. She is a qualified trainer of MBTI. She is presently the Area Head of HR.
Sita Mishra is a strong proponent of andragogy a prerequisite for developing educational leadership through efficient academic delivery. She has more than 18 years of experience in industry as well as academics. In her previous stint in industry, she also worked on TQM and ISO 9002 in Marketing Division of Steel Company thereby helping herself in her endeavour to impart an even better learning experience to her students. Her research interests include consumer behaviour, marketing communication, retail marketing and brand management. She has published more than 40 research papers in international/national journals, have contributed to book chapters and presented papers in international/national conferences, besides being on the reviewing board of a few journals.
Susmi Routray is Ph.D. in communication networks from GGSIP University, Delhi and an MCA from Barkatullah University, Bhopal. She has over 13 years of experience in teaching, research and consultancy. She has published many research papers in international/national journals and presented papers in international/national conferences. She has also conducted Management Development Programmes. Her interest areas include Business Intelligence, E-Business and cloud computing. She has organized international conferences in the Information Systems and Data Management area. She has an edited volume of international conference in Information Systems, Technology and Management (ICISTM 09) in CCIS, published by Springer, Germany, Volume No. 31, to her credit.
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Gower Handbook of Discrimination at Work, Indian Reprint - Tessa Wright |
Author |
Ronnie Lessem Alexander Schieffer
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Cover Price : Rs 3,995.00
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Imprint : Gower / Gower Publishing ISBN : 9788186268537 YOP : 2015
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Binding : Hardback Total Pages : 344 CD : No
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Workplace discrimination is an experience that, despite four decades of equality legislation, continues to blight the lives of thousands every year. Discrimination persists on the protected grounds of sex, race, disability, age, sexual orientation, religion or belief and gender reassignment, as well as where no legal protection exists such as in relation to class background or migration status. The Handbook discusses recent changes in equality legislation as well as considering the limitations of legal frameworks in addressing inequality. However, complying with the law is only the first step towards addressing discrimination in the workplace, and the book goes beyond the law and provides evidence of good practice in promoting organisational culture change, as well as considering future directions for policy on equality action.
The Gower Handbook of Discrimination at Work looks at both social justice and business case perspectives, and its message is not a negative one. The contributors have considerable depth of understanding of workplace discrimination, both as academics and equality practitioners, their work has contributed to policy formation and all are committed to improving the lives of people at work. They offer insights into existing international developments and make suggestions for the ways in which positive change can be realised.
Practitioners, such as human resources professionals and other managers involved in addressing equality at work, trade unionists, equality trainers, and academics concerned with researching or teaching in the areas of employment and equality will all find this book of interest. Furthermore, it will be of value to students in the fields of business and management, employment law, equality and diversity and human resource management.
Contents:
List of Figures
List of Tables
About the Editors
Notes on Contributors
Acknowledgements
List of Abbreviations
Introduction, Hazel Conley and Tessa Wright;
Part I Legal Framework and the Limits of the Law
A right not to be discriminated against: the origins and evolution of discrimination law, Sonia McKay
The road to equality: legislating for change?, Hazel Conley
Dignity at work: the law's engagement with bullying and harassment in the workplace, Jackie Jones
The law relating to pregnancy and maternity leave, Grace James.
Part II Discrimination(s) in the Workplace: Gender and Sexuality
Model employment? The challenges ahead for public sector employers and unions in tackling the gender pay gap, Carole Thornley and Dan Coffey
Pay inequality in manufacturing industry: the case of the printing industry, Tricia Dawson
Career obstacles, discrimination and women's independent networks: evidence from the UK and Germany, Nicole Avdelidou-Fischer
Creating inclusive organisations: what do lesbian, gay and bisexual employees in the private sector think makes a difference?, Fiona Colgan and Aidan McKearney
Race, Migration and Religion
The racialised organisation: the experiences of Black managers, Tracie Jolliff
The role of trade unions in fighting racial discrimination, Wilf Sullivan
Migration and work: discrimination obligatory?, Nick Clark
Management handling of religion and belief in the workplace: challenges and solutions, Martin Mitchell, Chris Creegan and Sarah Dickens
Disability
Understanding workplace adjustments for disabled employees: the law and good practice, Deborah Foster
Mental health and discrimination: a short guide to being unreasonable, Alex Tambourides
Age
Demographic change and implications for workforce ageing in Europe, Andrea Winkelmann-Gleed
Ageism, solicitors and female mature entrants: an awkward combination, Alexandrine Guyard-Nedelec
The 'duty to consider': how employers are managing requests from employees to delay retirement, Matt Flynn.
Part III Equality – New Approaches
Measures to tackle disadvantage and discrimination in access to employment: the role of employers, Anna Paraskevopoulou and Monika Beutel
'Eyes and ears' in the workplace: the developing role of equality representatives, Sian Moore
Strategies for equality: the Norwegian experience of the use of gender quotas in the private sector, Cathrine Seierstad
Tackling gender segregation in the UK transport and construction sectors: recent initiatives and procurement strategies, Tessa Wright
Index.
Tessa Wright and Hazel Conley have succeeded in bringing together a collection of interesting, insightful and innovative contributions to the debate surrounding the regulation, form and effects of discrimination in workplaces. It provides researchers and policy makers with a valuable source of up-to-date information and critical commentary, while acting as an indispensable reference for students taking specialist modules on equality and diversity.
The strength of the collection lies in its successful combination of reflective, theory-based chapters, empirically-driven analyses and policy-oriented commentaries. The discussions are all set against the backdrop of UK and European legislation which helps to contextualise the analyses and provides plenty of opportunity for the authors to engage in critical discussion. The debates and issues explored are essential reading for those interested in contemporary developments in equality and diversity, while the issues raised set down some key challenges for policy makers if they are serious about developing anti-discrimination interventions.' |
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Contemporary Strategic Marketing - Ross Brennan |
Author |
Ross Brennan Paul Baines Paul Garneau
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Cover Price : £ 9.99
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Imprint : Palgrave / Macmillan ISBN : 0230527280 YOP : 2007
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Binding : Paperback Total Pages : 400 CD : No
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REVIEWS
'Well designed as a complete course for final year undergraduates. Includes fifteen practical case studies that encourage students to engage with real strategic marketing decisions.' - Long Range Planning
DESCRIPTION
An extremely fluent and effective text designed to be a complete resource for single semester modules. This exciting new book has a unique combination of text, case studies and readings. A comprehensive lecturers website includes extensive answers plus slides of tables, figures and Learning Objectives. The text encourages the student to engage with the debate itself and not just the theory. Topics are tackled in new and creative ways and include the latest innovations and developments in the field. There is a Foreword by Phil Harris, Chairman of the Academy of Marketing.
CONTENTS
Foreword
Preface
PART ONE: TEXT
Introduction
What is Strategic Marketing?
Understanding Consumer Behaviour
Organisational Buying Behaviour
Understanding the Competitive Environment
Understanding the Macroenvironment
Strategic Marketing Analysis
Marketing Strategy Formulation
Relationship Marketing Strategies
e-Marketing Strategies
Marketing Strategy for Mass-mediated Services
Analysing Strategic Marketing Case Studies
PART TWO: CASE STUDIES
British Telecommunications plc A: the Strategic Dilemma
British Telecommunications plc B: Tomorrow the World?
Competition in the UK Ice Cream Market
Fulham FC: Strategic Marketing for Football Clubs
Regaining the International Market for British Beef
GlaxoSmithKline in South Africa
Should UPS Purchase the Shuttle?
News Corporation in the British Newspaper Market
A Tale of Two Wine Brands
BriCol Engineering Ltd
Crisis in the European Airline Industry
Internationalising the Chartered Institute of Marketing
Golden Arch Hotels
Marketing Australia to the World
Trouble with the CPC100
PART THREE: READINGS
Interaction, Relationships and Networks in Business Markets: An Evolving Perspective
Revisiting Marketings Lawlike Generalizations
Relationship Marketing: The Strategy Continuum
Combining Corporate and Marketing Strategy for Global Competitiveness
Value-based Marketing
AUTHOR BIOGRAPHIES
ROSS BRENNAN is Chair of the Marketing Group and Principal Lecturer in Marketing at Middlesex University Business School.
PAUL BAINES is Director of Business Development and Senior Lecturer in Marketing at Middlesex University Business School.
PAUL GARNEAU is Programme Leader for the MA in Marketing Management and Senior Lecturer in Marketing at Middlesex University Business School.
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Advanced Human Resource Management :A Strategic Perspective (Revised & Updated) - S.C. Gupta |
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Cover Price : Rs 995.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9788180521935 YOP : 2016
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Binding : Paperback Total Pages : 474 CD : No
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About the Book
The book, Advanced Human Resources Management, has been designed to provide comprehensive knowledge about the subject. It has been revised and updated in the light of increasing pace of globalization. A practical approach has been made to analyse the critical issues in the field of HR, The book especially focuses on strategic HRM, integrated HR processes and current issues in HRM. It combines the operational as well as the strategic aspects of HRM, The text covers all the relevant topics essential for students. The topics on Evolution of SHRM, Corporate and HR Strategy Relationship and Implementation, Human Resources Audit and Balance Scorecard, Human Resources Planning, Performance Management System, Human Resource Processes in Multinationals, International Mergers and Acquisitions HR Perspective, e-HRM, HRM and Quality etc., have been incorporated in the text. An attempt has been made to update all the recent advances and changes in the field of HRM.
Contents
Part I: STRATEGIC HRM 1. Evolution of SHRM 2. Corporate and HR Strategy Relationship and Implementation 3. Human Resource Audit and Balance Scorecard 4. Investment Perspective HR Decision Making 5. Labour Markets and Labour Flexibility 6. Changing Workplace and Managing Diversity 7. Organisation and National Culture; Part II: INTEGRATED HR PROCESSES 8. Human Resources Planning 9. Strategic Resourcing, Retaining and Outsourcing 10. Performance Management System 11. Strategic Compensation Management 12. Strategic Approach to Training and Development 13. Employee Relations and Management of Change Part III: CURRENT ISSUES IN HRM 14. Organisational Restructuring and Empowerment 15. Human Resource Processes in Multinationals 16. International Mergers and Acquisitions HR Perspective 17. e-HRM 18. HRM and Quality, Index.
About the Author
Prof. Suresh Chandra Gupta is currently working as a Senior Professor of HRM at Jaipuria Institute of Management, Noida. He has gained rich industry experience at senior level working with CMC and Peadody INC., besides a decade of teaching experience in the areas of Strategic HRM, International HRM and Business Policy. He is a university gold medalist, BSc. Eng. (BHU) PGDBM. He has authored two books on 'International HRM' and 'Global Business and Cross-culture' in addition to several research oriented publications.
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The Dynamics of Employee Relations - Paul Blyton |
Author |
Paul Blyton Peter Turnbull
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Cover Price : £ 7.99
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Imprint : Palgrave / Macmillan ISBN : 0230226500 YOP : 2008 Edition : 2008
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Binding : Paperback Total Pages : 448 CD : No
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About the Book :-
The Dynamics of Employee Relations provides a critical assessment of employee relations within contemporary organizations. Written in a lively and readable style, The Dynamics of Employee Relations captures the essence of working reality within a variety of working environments. The third edition has been updated to include insights into the latest developments in the field and contains new case studies to illustrate the nature of employee relations at the turn of the century.
A must read for all undergraduate, postgraduate and MBA students studying employee relations and a valuable resource for anyone engaged in grappling with the challenges presented by employee relations in contemporary workplaces.
Contents :-
List of Figures
List of Tables
Preface to the Third Edition
Acknowledgements
Employee Relations
The Theory of Employee Relations
The Dynamic Context of Employee Relations
Management and Employee Relations
Unions and Their Members
Employee Relations and the State
Developments in the Process and Outcomes of Collective Bargaining
Employee Participation
Managing Without Unions
The Dynamics of Industrial Conflict
The Future Direction of Employee Relations
Bibliography
Author Index
Subject Index.
About the Authors :-
PAUL BLYTON is Professor of Industrial Relations and Industrial Sociology at Cardiff Business School, University of Wales, Cardiff, UK.
PETER TURNBULL is Professor of Human Resource Management and Labour Relations at Cardiff Business School, University of Wales, Cardiff , UK.
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PROJECT MANAGEMENT TOOLKIT 4 VOLS SET ,INDIAN REPRINT - DR. TRISH` MELTON (EX) |
Author |
DR. TRISH` MELTON PETER ILES-SMITH JIM YATES
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Cover Price : Rs 4,995.00
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Imprint : Elsevier ISBN : 9789382291251 YOP : 2013
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Binding : Paperback Total Pages : 1212 CD : No
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This book provides you with the tools required to approach and manage projects. These effective skills will impact positively on the success of both the projects you are involved with and of your organization.
Key features
- A practical handbook for both career project managers and those involved intermittently with projects throughout their career
- Provides simple step-by-step tools for understanding and managing each of the project value-add stages:
- Developing a business case
- Robust planning
- Staying in control
- Delivering benefits
- Focussed on the needs of engineering and other technical project managers, but generic enough to support projects in other areas
- Brief and visually led, the Toolkit is designed to get you up and running fast and to increase the certainty of a positive project outcome from day one
- Comprehensive real world case studies demonstrate the use of tools
- Supported by downloadable online project planning templates that enable the techniques developed in the book to be applied in practice
Project Management Toolkit introduces the whole project life-cycle. It is the first of four project management titles that separately build skills in critical PM areas and together provide a powerful project management resource.
• Focussed on the needs of engineering and other technical project managers, this book recognises that most non-routine work completed by an organization is a project
• A practical, hands-on guide to aid those tasked with real industry projects – not a lengthy theoretical textbook, it gets to the point and delivers REAL benefits
• Fully supported by online project planning and delivery tools, templates, workflow organizers and data sheets, the book is suitable for both career project managers and those involved with projects intermittently
Contents
About the author
About the Project Management Essentials Series
Foreword
Acknowledgements
How to use this book
The Basics for Project Success
1 Introduction
2 The Project life cycle
3 Stage One: why?
4 Stage Two:how?
5 Stage Three: in control?
6 Stage Four: benefits realized?
7 Case Study One: the pharma facility project
8 Case Study Two: the business change project
Index
Developing a Project Delivery Strategy
1 Introduction
2 Business planning
3 Set up planning
4 Control planning
5 The project delivery plan
6 Case Study One: capital engineering project
7 Case Study Two: strategic consultancy assignment
8 Case Study Three: organizational change programme
9 Appendices
Index
Linking projects to the Business
1 Introduction
2 Projects and business
3 Benefits concept
4 Benefits specification- Part 1: linking scope to benefits
5 Benefits specification - Part 2: business case development
6 Benefits realization
7 Short case studies
8 Case Study One: project storage and distribution facility project
9 Case Study Two: pharmaceutical facility refurbishment project
10 Case Study Three: organizational change programme
11 Case Study Four: hurricane preparedness project
12 Appendices
Index
Maintaining Control and Achieving Success
1 Introduction
2 Project, programme and portfolio delivery
3 Business plan delivery
4 Set up plan delivery
5 Control plan delivery
6 When projects go wrong
7 Case Study One: capital engineering project
8 Case study Three: accounts system improvement
9 Appendices
Index |
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PROJECT MANAGEMENT TOOLS AND TECHNIQUES FOR SUCCESS ( INDIAN REPRINT 2013) - CHRISTINE B. TAYNTOR (EX) |
Author |
CHRISTINE B. TAYNTOR
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Cover Price : Rs 1,695.00
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Imprint : CRC Press ISBN : 9781439816301 YOP : 2013
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Binding : Hardback Total Pages : 290 CD : No
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Emphasizing that its much easier and more cost effective to make changes in the planning phases of a project rather than later on in the process, Project Management Tools and Techniques for Success provides an accessible introduction to project management fundamentals. Highlighting approaches for avoiding common pitfalls, it begins with an introduction to project management that compares and contrasts the stages of poor management with those of effective management.
Because change is inherent in virtually all projects, the text outlines the human effects of change and suggests ways to mitigate these effects. It addresses team dynamics, sourcing alternatives, motivating the team, managing expectations, assessing risk, and defining and prioritizing project requirements. The book translates difficult concepts into practical applications with a case study that examines the merger of two companies, along with the subsequent development of a new corporate headquarters.
By adding a layer of statistical methods and tools to the front-end of a project, Design for Six Sigma (DFSS) augments standard Six Sigma processes to help ensure project results meet customers needs and that delays caused by new requirements or rework after implementation are eliminated or reduced. The book explains how to effectively incorporate DFSS tools to reduce the possibility of failure in your next project.
Clearly illustrating effective project management practices, the book includes a listing of commonly used acronyms, suggestions for additional reading, along with instructions on how to create four of the most important tools discussed in the book.
Contents
Introduction to Project Management
-Defining Project Management
-Project Management and Change
-Being Prepared
-Introduction to the Case Study
The Initiation/ Definition Phase
-Getting Started – Choosing the Right People
-Ensuring It’s the Right Project
-Managing Expectations
-Identifying and Avoiding Risks (The Initial Risk Assessment)
-Drafting the Preliminary Business Case
The Planning Phase, Part 1: Who’s Involved?
-The Critical Question: Who’s Leading the Project?
-Forming the Team
-Dealing with Customers and Stakeholders
The Planning Phase, Part 2: What, Where and When
-Establishing the Roadmap
-Project Specifications and Statements of Work
-Completing the Plan
The Execution and Control Phase, Part I: More Planning
-Ground Rules
-The Change Management Process
-The Communication Plan
The Execution and Control Phase, Part II: Making it Happen
-Monitoring the Project
-Quality and Control
-Organizational Readiness
-When Murphy’s Law Takes Effect: Possible Problems and Ways to Avoid Them
The Closeout Phase
-The Final Steps
Appendices
List of Acronyms
The Project Charter
The Functional Process Map
The Failure Modes and Effects Analysis (FMEA)
The Metric Reliability Assessment Spreadsheet
Suggested Reading
Index |
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The Capital Budgeting Decision - Harold Bierman, Jr. |
Author |
Harold Bierman, Jr. Seymour Smidt
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Cover Price : Rs 595.00
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Imprint : T & F / Routledge ISBN : 041540004x YOP : 2007 Edition : 2007
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Binding : Paperback Total Pages : 424 CD : No
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DESCRIPTION:-
Fully updated and revised by international authorities on the topic, this new version of a classic and established text returns to its roots as a clear and concise introduction to this complex but essential topic in corporate finance.
Retaining the authority and reputation of previous editions, it now covers in depth several topics which are frequently under explored, including distribution policy and capital budgeting.
Features new to this edition include:-
• a new chapter on Real Options
• new material on uncertainty in decision-making.
Easily understandable, and covering the essentials of capital budgeting, this book will help readers to make intelligent capital budgeting decisions for corporations of every type.
CONTENTS:-
1. Investment Decisions and Corporate Objectives 2. The Time Value of Money 3. Capital Budgeting: The Traditional Solutions 4. Mutually Exclusive Investments 5. Annual Equivalent Costs and Replacement Decisions 6. Capital Budgeting Under Capital Rationing 7. The Use of the Weighted Average Cost of Capital and Other Rates of Discount 8. The Capital Assett Pricing Model 9. The Cost of Capital and Capital Structure 10. Distribution Policy and Capital Budgeting 11. A Firm Investing in a Second Firm 12. Investing in Current Assets 13. Foreign Investments 14. The Buy versus Lease Decision 15. An Introduction to Real Options 16. Capital Budgeting and Inflation 17. Reflections on the Capital Budgeting Decision 18. Cases.
ABOUT THE AUTHORS:-
Harold Bierman, Jr. is the Nicholas H. Noyes Professor of Business Administration at the Johnson Graduate School of Management, Cornell University.
Seymour Smidt is Professor Emeritus at the Johnson Graduate School of Management, Cornell University.
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Corporate Environmental Management - John Darabaris |
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Cover Price : Rs 425.00
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Imprint : T & F / Routledge ISBN : 1420055467 YOP : 2008
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Binding : Paperback Total Pages : 224 CD : No
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FORTHCOMING TITLE |
About the Book :-
Establish an effective environmental performance program in your organization
Providing an authoritative guideto managers responsible for their corporation’s environmental performance, Corporate Environmental Management details how to effectively develop, implement, and assess a sophisticated corporate environmental management program.
The author, drawing upon his extensive experience as both a licensed professional engineer and certified public accountant, examines the major issues that managers encounter during the course of developing a program. He employs an approach that is readily familiar to readers with a business background, using graphical aids to quickly and clearly illustrate each point. In the first part of the book, he discusses assessment, while in the second part he provides technical details regarding management and investment concerns. As such, the book offers insight into how to measure the effectiveness of corporate environmental programs and covers the array of EPA and international environmental initiatives
This thorough reference also delves into specialty areas such as EPA, RCRA, CERCLA, Clean Air, and Clean Water Acts. In addition, it covers risk management, health and safety, and emergency management issues, and discusses evolving international trading criteria and international initiatives such as sustainable development reporting and international standards.
While it may seem daunting for managers to navigate through the numerous environmental concerns that face them, Corporate Environmental Management can help guide them toward the successful completion of the development, implementation, and assessment process
Contents :-
Introduction. Environmental Management Assessment. Lines of Inquiry. Assessment Model and Analytical Framework. Internal Survey. Corporate Commitment. Communication. Functional Implementation. Measurement Systems. Benchmark Survey. Natural Resource Damage Assessment of Proactive Strategies. Environmental Risk Assessment Issues. Emergency Response Analysis. Corporate Health and Safety System. Environmental Risk Management at Banking Institutions. Global Warming. Assessment of International Trends. Summary. |
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Competitive Strategies Managing the Present, Imagining the Future - Enrico Valdani and Alessandro Arbore |
Author |
Enrico Valdani Alessandro Arbore
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Cover Price : Rs 2,495.00
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Imprint : Palgrave / Macmillan ISBN : 9781137498359 YOP : 2016
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Binding : Hardback Total Pages : 288 CD : No
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Description:-
This book proposes a new framework to effectively manage both offensive and defensive marketing strategies. It reinterprets the competitive challenge as a circular journey, that is, an endless sequence of three competitive "seasons." The authors call them the games of movement, imitation, and position.
Contents:-
The Movement Game: Breaking Down Orthodoxies
The Maneuvers of the Movement Game
The Barriers to Change
Defense Strategies in the Movement Game
The Imitation Game
Creating Barriers to Imitation
The Position Game
Offensive and Defensive Maneuvers in the Position Game
The Final Frontier of Value
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Management of Insurance Operations - Ian Bates |
Author |
Ian Bates Derek Atkins
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Cover Price : Rs 595.00
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Imprint : Institute of Financial Services (IFS) ISBN : 0852977158 YOP : 2008
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Binding : Paperback Total Pages : 344 CD : No
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FORTHCOMING TITLE |
About the Book :-
Management of Insurance Operations examines methods of managing the risks, opportunities and challenges associated with individual functions within insurance organizations. It examines the effects of the combination of such activities and the type of business an insurance organization transacts, the nature of its operations structure and its market position.
Essential reading for those studying for the management of Insurance Operations option module of the ACIB BSc programme of the Institute of Financial Services (ifs) in association with the University of Manchester Institute of Science and Technology (UMIST).
Contents :-
Preface
Acknowledgements
How to use this book
Additional reading
1. Introduction and scene setting
2. Insurance : basic principles
3. The structure of the insurance market
4. An introduction to the legal and regulatory framework for insurance
5. Strategic planning in insurance operations
6. Commonly applied insurance strategies
7. Introduction to the value chain
8. Insurance products
9. The management of the front end
- 1. Market analysis and segmentation
10. The management of the front end
- 2. Practice
11. The management of underwriting
- 1. Key concepts
12. The management of underwriting
- 2. Reinsurance and ART
13. The management of underwriting
- 3. Practice
14. The management of claims
15. The management of reserves
16. The management of business services
17. Cross-business challenges
18. Assessing the Profitability and management effectiveness of an insurance operation
19. Conclusion
20. Glossary of terms
Index.
About the Authors :-
Ian Bates BSc, FCA has over 25 years experience in P+C insurance, initially as an external auditor, and then subsequently as Head of Internal Audit, major change programme director, and most recently strategy director. His special interests are : risk identification, assessment and management, internal control processes, corporate governance, and the identification and response to new strategic challenges.
Dr. Derek Atkins BSc, PhD, MIM, CEng, FCII, FCMI, Charted Insurer, recipient of the CII’s Lifetime Achievement Award for his services to insurance education and training : Derek has over 30 years experience working for a large UK composite insurer, initially in loss control/surveying and latterly as Director of Corporate Strategy and Planning. His special interests are : the theory and practice of strategy development and implementation, underwriting and risk control practice, the identification and response to emerging issues, and the development and implementation of business-wide control processes.
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Risk Analysis and Evaluation - Neil Cowan |
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Cover Price : Rs 495.00
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Imprint : Institute of Financial Services (IFS) ISBN : 1845163621 YOP : 2008 Edition : 2008
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Binding : Paperback Total Pages : 200 CD : No
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FORTHCOMING TITLE |
About the Book :-
This book is about risk – that is those risks that effect an organization in its everyday dealings with the world. Unlike many books on risk it is not solely an exercise in quantitative analysis but also seeks to examine the whole range of risks that face an organization.
Risk Analysis and Evaluation will give direction to readers as to :
• How one goes about identifying risks within an organization;
• Identifying the risks to an organization from the outside;
• Assessing the magnitude of those risks;
• Examining what is needed to control or minimize risks;
• How to make sure that those risks are managed in a profitable way for the business.
Contents :-
Acknowledgements
Introduction
Corporate bodies
Corporate governance, risk and control
Managing risks
Internal control
Consequences of risks
Managing risk outcomes
Appendix A – Quantitative or objective approaches to assessing and evaluating risks: illustrations and examples
Appendix B – Risk management checklists, registers and reports
Index.
About the Author :-
Neil Cowan ACIS MIIA is a consultant in corporate governance, risk management and audit. Prior to setting up his own consultancy firm he had a long career in financial and general management in both public and private sectors. He has worked throughout the UK and Europe and is the author of many publications and articles. His books include ‘Corporate Governance – That Works!’ and ‘Business Control, Accountability and Corporate Governance’. He is a contributor to the Gee ‘Corporate Governance Handbook’.
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DU FOUR YEAR COURSE 1ST YEAR:BUSINESS, ENTREPRENEURSHIP AND MANAGEMENT - DR. GAURI SHANKAR |
Author |
DR. GAURI SHANKAR TRISHA JOLLY
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Cover Price : Rs 125.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789382127499 YOP : 2014
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Binding : Paperback Total Pages : 184 CD : No
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About the Book
'Business, Entrepreneurship and Management' is introduced in Four Year Undergraduate Program by University of Delhi as an essential text for all students. The prime objective of the course is to instill necessary entrepreneurial habits and behaviour of our future entrepreneurs. The book is written as per the guidelines given by Delhi University for the course. It is written in a simple and lucid manner for easier understanding for students coming from varied backgrounds. The text includes a gamut of examples from the practical world for better understanding of business environment. A list of online sources for student reference is also given in the end.
Contents
1. Understanding Ownership Structure 2. Setting up of A Small Business Enterprise 3. Understanding Entrepreneurship 4. Major Problems of SSIs 5. Market and Society 6. Management 7. Managing Finances and Human Resources of an Organisation
About the Authors
Dr. Gauri Shankar, a Gold-Medalist in the Master's degree in Commerce from the University of Delhi, started his career as a lecturer with Shri Ram College of Commerce, Delhi in 1971. He earned his doctoral degree in Human Resource Development from Delhi School of Economics, University of Delhi. He was appointed as an expert to serve Sherubtse College, Bhutan under the technical co-operation scheme of Colombo Plan for a period of two years from September, 1988 to August, 1990. He served Jagan Institute of Management Studies, Rohini as a Director for one year from August, 2007 to July, 2008. He is associated in various capacities with several business schools, universities, professional institutions, State public service commission's and Union Public Service Commission.
He has to his credit over 60 articles, book reviews, write-ups and research publications which have appeared in leading periodicals. In addition to several text-books, he has authored a research level book entitled, 'Management Motivation and Job-Performance'.
Trisha Jolly did her graduation in economics from Lady Sri Ram College for Women, University of Delhi. Thereafter, she completed her Master's in the same subject from IGNOU. She has taught in various private institutes as a visiting faculty to teach subjects in economics and business management.
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HANDBOOK OF CUSTOMER SATISFACTION AND LOYALTY MEASUREMENT 3RD ED ,INDIAN REPRINT - NIGEL HILL (EX) |
Author |
NIGEL HILL JIM ALEXANDER
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Cover Price : Rs 2,995.00
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Imprint : Gower / Gower Publishing ISBN : 9788186268421 YOP : 2013
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Binding : Hardback Total Pages : 288 CD : No
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Customer satisfaction and loyalty are becoming increasingly important to most organisations since the financial benefits from improving them have been well documented. This book presents a thorough examination of how to use research to understand customer satisfaction and loyalty. It takes the reader step-by-step through the process of designing and conducting a survey to generate accurate measures of customer satisfaction and loyalty. The research process is explained in detail, including questionnaire design, analysis and reporting, but the book also covers other elements of an effective customer satisfaction process. These include project planning, communicating with customers before, during and after the survey, as well as providing internal feedback and taking effective action to address issues raised by the survey. There is also comprehensive coverage of loyalty measurement methodologies as well as the satisfaction-profit chain and associated modelling and forecasting techniques.
Contents:
1. Introduction
2. Why measure customer satisfaction?
3. Loyalty
4. The Value-profit chain
5. Survey objectives
6. Understanding customer behaviour
7. Exploratory research
8. Sampling
9. Survey options
10. Questionnaire design
11. Interviewing skills
12. Analysis and reporting
13. PR aspects
14. Measuring loyalty
15. Modelling and forecasting
16. Maximising the benefits
Appendices: Examples of customer surveys
SERVQUAL
Glossary of terms
Additional information
Bibliography
Index.
About the Author.
Nigel Hill has been involved in measuring customer satisfaction for 20 years, forming the Leadership Factor to specialize in the discipline in 1996. He has written extensively and spoken at conferences around the world on the subject and manages customer satisfaction projects for many leading companies.
Jim Alexander has over 30 years' experience in using management information and market research for decision making. This includes commissioning market research and customer satisfaction studies for HP Bulmer, Volvo and Mercedes Benz and Rolls Royce. Jim now manages customer and employee satisfaction surveys for many of The Leadership Factor's major clients.
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Business, Entrepreneurship and Management - Dr.Gauri Shankar |
Author |
Dr.Gauri Shankar Trisha Jolly
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Cover Price : Rs 295.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789383656035 YOP : 2020
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Binding : Paperback Total Pages : 184 CD : No
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About the Book
Entrepreneurship has been increasingly recognized as an important generator of economic development and innovation in countries across the globle This provides the premises to teach the subject to young minds in the country. The prime objective of the course is to instill necessary entrepreneurial habits and behaviour of our future entrepreneurs. The present book is thus, written in a simple and lucid manner for easier understanding for students coming from varied backgrounds. The text includes a gamut of examples from the practical world for better understanding of business environment. A list of online sources for student reference is also given in the end.
Contents
1. Understanding Ownership Structure 2. Setting up of A Small Business Enterprise 3. Understanding Entrepreneurship 4. Major Problems of SSIs 5. Market and Society 6. Management 7. Managing Finances and Human Resources of an Organisation
About the Authors
Dr. Gauri Shankar, a Gold-Medalist in the Master's degree in Commerce from the University of Delhi, started his career as a lecturer with Shri Ram College of Commerce, Delhi in 1971. He earned his doctoral degree in Human Resource Development from Delhi School of Economics, University of Delhi. He was appointed as an expert to serve Sherubtse College, Bhutan under the technical co-operation scheme of Colombo Plan for a period of two years from September, 1988 to August, 1990. He served Jagan Institute of Management Studies, Rohini as a Director for one year from August, 2007 to July, 2008. He is associated in various capacities with several business schools, universities, professional institutions, State public service commission's and Union Public Service Commission.
He has to his credit over 60 articles, book reviews, write-ups and research publications which have appeared in leading periodicals. In addition to several text-books, he has authored a research level book entitled, 'Management Motivation and Job-Performance'.
Trisha Jolly did her graduation in economics from Lady Sri Ram College for Women, University of Delhi. Thereafter, she completed her Master's in the same subject from IGNOU. She has taught in various private institutes as a visiting faculty to teach subjects in economics and business management.
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PROJECT MANAGEMENT, 10TH ED - DENNIS LOCK |
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Cover Price : £ 35.00
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Imprint : Gower / Gower Publishing ISBN : 9781409452690 YOP : 2013
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Binding : Paperback Total Pages : 574 CD : No
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DESCRIPTION:-
Dennis Locks masterly exposition of the principles and practice of project management has been pre-eminent in its field for four decades. It was among the very few early books to treat project management holistically, rather than as a collection of separate techniques. It thus explains the entire project management process in great detail, demonstrating techniques ranging from the simplest of charts to sophisticated computer applications. Everything is reinforced throughout with case examples and diagrams.
The text has been completely restructured and largely rewritten for this tenth edition, so that the sequence now follows even more closely the life-cycle of a typical project from its earliest definition to final close-out. Case examples and diagrams have all been reviewed, updated, augmented or replaced. Expansion from 25 to 30 chapters has allowed greater emphasis to be given to stakeholders perceptions of success, the organization and management of business change projects, peoples roles in project management and the wider business contexts in which project management has been adopted.
As with previous editions, meticulous care has been taken to ensure that the text style is reader-friendly and free of unnecessary jargon, with clear diagrams and a construction that is logically organized, well indexed and simple to navigate. The result is certain to maintain the books acclaimed status as the standard work for managers and students alike.
Project Management is the best British textbook on the subject. Students prefer it for its approachable style and excellent value for money.
CONTENTS:-
List of Figures
CD-ROM Contents
Preface to the Tenth edition
-Introduction to project management
- Factors for project success or failure
-Defining the project
- Estimating project costs
- First steps in planning the timescale
- Financial appraisal and the business plan
-Managing Project Risk
- Project authorization
- Project organization structures
- Organization and initial conduct of management change and IT projects
- The project manager and associated roles
- Project breakdown structures
- Detailed planning: an introduction to critical path networks
- Detailed planning: critical path networks in practice
- Sucheduling resource,part 1: principles
- Sucheduling resource,part 2: practical advice
- Scheduling cash flows
- Computer applications
-Managing project start-up
- Introduction to project contracts and purchase orders
- Managing procurement and the supply chain
- Managing progress
- Managing changes
-Managing project costs
- Earned value analysis and cost reporting
- Managing multiple projects, programmes and portfolios
- Implementing business change projects
- Managing project closure
-Corporate managers’ support for the project manager
Bibliography
Index.
ABOUT THE AUTHOR:-
Dennis Lock is a freelance writer who specializes in project management. His exceptionally wide industrial experience has included sub-miniature electronics, defence systems, heavy engineering and international mining, with a progression of successful management positions in all of those industries. He has fulfilled consultancy assignments in Britain and overseas and in recent years has taught project management to masters degree students as an external lecturer at two British universities. Of well over 50 books that he has written or edited, almost all have been published by Gower. Among his current work he is co-editing the first edition of a new Gower Handbook, The Gower Handbook of People in Project Management
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Principles of Thermodynamics - Myron Kaufman |
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Cover Price : Rs 1,995.00
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Imprint : T & F / Routledge ISBN : 9780824706920 YOP : 2016
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Binding : Hardback Total Pages : 408 CD : No
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About the Book :-
This text presents the fundamental concepts of thermodynamics and applies these to problems dealing with properties of materials, phase transformations, chemical reactions, solutions and surfaces-utilizing principles of statistical mechanics to illustrate key concepts from a microscopic perspective, as well as develop equations of kinetic theory.
Principles of Thermodynamics provides end-of-chapter question and problem sets, some using Mathcad® and Mathematica® …a useful glossary containing important symbols, definitions, and units… and appendices covering multivariable calculus and valuable numerical methods… and examines the basic ideas of energy, entropy, and free energy.. Chemical reactions… neutral and ionic solutions and electrochemical systems… phase diagrams for binary and ternary systems… surface effects in single and multicomponent systems… the thermodynamics of steady-state systems… and polymers and nonequilibrium systems.
Contents:-
Preface
Introduction and Background. Thermodynamics: The Zeroth and First Laws. The Second Law of Thermodynamics. The Third Law and Free Energies. Statistical Mechanics. Phase Transformations in Single-Component Systems. Chemical Reactions. Ideal Solutions. Nonideal Solutions. Ionized Systems. Surfaces. Steady-State Systems. Appendix A Multivariable Calculus. Appendix B Numerical Methods. Appendix C Tables of Thermodynamic Data . Appendix D Glossary of Symbols. Index.
About the Author:-
Myron Kaufman is Professor of physical Chemistry, Emory University, Atlanta, Georgia. The author of numerous professional publications, he is a member of the American Chemical Society and the American Association for the Advancement of Science. He received the B.S. degree (1958) in chemical engineering from Rensselaer Polytechnic Institute, Troy, New York, and the M.S. degree (1963) in physics and the Ph.D. degree (1965) in chemical physics from Harvard University, Cambridge, Massachusetts.
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RISE AND FALL OF MANAGEMENT, INDIAN REPRINT - GORDON PEARSON (EX) |
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Cover Price : Rs 2,995.00
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Imprint : Gower / Gower Publishing ISBN : 9788186268414 YOP : 2013
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Binding : Hardback Total Pages : 298 CD : No
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Insight into today's economic and financial problems comes, in this revealing book, from an understanding of how and why the practice and the teaching of management has developed as it has. Gordon Pearson, who has spent equal parts of his long career as a practising manager and a management educator, clarifies through rigorous historical review the difficult issues around management with which we struggle today, such as why management custom and practice so often lead to contravention of the law.
Pearson reviews how management became a practice and body of understanding, the development of its crucial role in economic progress, and then how its corruption came about as a result of malign theory, leading to the dominance of the bonus payment culture and short term deal-making that plague us today. Understanding management's past, suggests Pearson, will help its improvement for the future. Contributing to that understanding, this challenging book sheds light on how management might be renewed and on the benign role it could play if freed from the restraints of inappropriate economic theory.
This book is not just a history or a sociological analysis of management. It gives a broad, practically informed, critical view of the subject that will be welcomed by any reader with a professional or an academic interest in practice, theory, and context.
Contents:
Acknowledgements
Prologue
Part 1 The Emergence of Management
-Creating the first economic surplus
-An economic theory of industry and commerce
-Industrialization and management responsibilities
-The developing economic and political context.
Part 2 The Rise of Professional Management
-New world, big business and educating management
-Division of management labour
-Theories of management
-Management in practice.
Part 3 The Educated Fall of Management: -Seduction by the new strategic management
-Friedman and business-friendly government
-Business schools versus management education.
Part 4 Management for New Responsibilities
-The emerging perspective
Epilogue
Bibliography
Index.
Dr. Gordon Pearson worked for a number of large industrial concerns and their overseas subsidiaries as a planning specialist, a specialist in mergers and acquisitions, and as a senior executive with line responsibility for most major management functions. After twenty years in industry including management consultancy, he moved into academe, writing his first book and completing a Ph.D. in strategy, innovation and culture at Manchester Business School.
Dr. Pearson then pursued a teaching career, moving to Keele University, where he served as Head of Department of Management, Director of MBA Programmes and Director of Keele Management Development Centre. He retains an Honorary Senior Research Fellowship. This is his sixth book. |
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Business Communication (As per CBCS Syllabus) |
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Cover Price : Rs 595.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789385462177 YOP : 2016
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Binding : Paperback Size : 7.25" X 9.5" Total Pages : 386 CD : No
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About the Book :-
This book has been specifically prepared for the students of B.Com. (Hons.), Semester II-BCH 2.1 and B.Com (Prog.), Semester IV-BC 4.1, introduced in the Choice Based Credit System (CBCS) in the Central Universities, including the University of Delhi. In accordance with the course mandate, this student-centric book will equip students to effectively acquire skills in reading, writing, comprehension and communication, as also to use electronic media for business communication. It primarily deals with the fundamental concern of enhancing business communication skills of Indian students in this age of multi-nationalism, multi-culturalism and Social pluralities. Some of the salient features of this book are:-. Explains the meaning and importance of communication; both verbal and non-verbal including speeches and interviews. . Describes the various types of communication, its principles, objectives and barriers. . Provides detail of tools and techniques of modern technology in business communication. . Helps writing project/annual report of companies and minutes of meeting. . For expert official and business correspondence, care has been taken to arrange all material in a clear and logical manner which enables the students to grasp the subject quickly. . Includes cited references, bibliography and research tools.
Contents :-
UNIT 1 : INTRODUCTION : 1. Nature, Importance, Role and Process of Communication, 2. Types of Communication (Verbal and Non-Verbal) 3. Non-Verbal Communication 4. Flow (Types) of Communication 5. Barriers and Gateways to Communication 6. Principles of Effective Written Communication UNIT 2: BUSINESS CORRESPONDENCE: 7. Definition, Meaning and Importance of Business Correspondence 8. Parts of a Business Letter and their Layout 9. Letters Written in Purchase Transaction 10. Enquiry Letter 11. Quotation Letter 12. Order Letter 13. Letter of Acceptance of Order (Confirmation of Order and Refusal of Order) 14. Follow up Letter and Cancellation of Order Letter 15. Complaints, Claims and Adjustment Letters 16. Collection Letter (Dunning Letters) 17. Circular Letters 18. Sales Letter (Trade Circular or Sales Promotion Letter) 19. Letters Written by Customer to Bank 20. Credit, Financial or Status Enquiries 21. Notice, Agenda and Minutes of Various Official Meetings 22. Writing CVS and Application Letters 23. Memorandum, Interoffice Memo UNIT 3: REPORT WRITING: 24. Report Writing 25. Summer Project Report 26. Citing References UNIT 4: BUSINESS ENGLISH AND PRESENTATION: 27. Business Language and Presentation 28. One Word for Many (Single Word for a Group of Words) 29. Words Followed by Prepositions 30. Idioms and Phrases 31. Common Errors in English 32. Oral Presentation UNIT 5: TECHNOLOGY AND BUSINESS COMMUNICATION: 33. Modern Technology
About the Authors :-
Dr R. C. Bhatia M.A. (Economics), M.Com., Ph.D. with Diploma in Secretarial Practice was Asst. Prof. at Shyam Lal College (Evening), Department of Commerce, University of Delhi. He has 30 publications to his credit besides many articles in leading newspapers, magazines and U.G.C. Journals. He is associated with Institute of Company Secretaries of India, Indira Gandhi National Open University, Institute of Costs and Works Accountants of India, All India Management Association, Board of Technical Education in Delhi, Haryana and Lucknow and CBSE. He is a member of several expert examination bodies and syllabus committees at centre and state levels.
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GOWER HANDBOOK OF LEADERSHIP AND MANAGEMENT DEVELOPMENT, 5TH ED, INDIAN REPRINT - JEFF GOLD (EX) |
Author |
JEFF GOLD RICHARD THORPE ALAN MUMFORD
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Cover Price : Rs 3,995.00
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Imprint : Gower / Gower Publishing ISBN : 9788186268384 YOP : 2013
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Binding : Hardback Total Pages : 614 CD : No
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On few occasions in the history of modern management have leadership skills been in such sharp focus as they are now. The ability to direct often very large and diverse organizations; to make sense of the complex and turbulent markets and environments in which you operate; and to adapt and learn seems at an all time premium.
The premise behind the fifth edition of this influential Handbook is that leadership, management and organizational development are all parts of the same process; enhancing the capacity of organizations, whatever their size, and the people within them to achieve their purpose.
To this end, the editors have brought together a who's who of current writers on leadership and development and created the definitive single volume guide to the subject. The perspectives that the text provides to leadership, learning and development, embrace the formal and the informal, cultures and case examples from organizations of all kinds; and offers readers a rigorous, readable and, where appropriate, ground-breaking book.
In the 14 years since the fourth edition of this classic book, very much has changed. But the need for this Handbook is as strong as ever and the Fifth Edition of Gower Handbook of Leadership and Management Development is set to become a definitive read for senior managers and those who develop them and an essential reader for the management students aspiring to become the next generation of leaders.
Contents:
Part 1 Leadership and Management Development in the 21st Century
• Leadership and management development: the current state, Richard Thorpe and Jeff Gold
• National and international developments in leadership and management development, Kai Peters.
Part 2 Strategic Work in Leadership and Management Development
• Crafting a leadership and management development strategy I, John Burgoyne
• Crafting a leadership and management development strategy II, Tim Spackman
• Developing the board through corporate governance reform and board evaluation, Terry McNulty;
• Strategies for leadership and executive development, Murray M. Dalziel
• Leadership, management and organisational development, Richard Bolden
• Leadership and management development in small and medium-sized enterprises: SME worlds, Jeff Gold and Richard Thorpe
• Leadership and diversity development, Beverly Dawn Metcalfe
• Leadership ethics, Simon Robinson
• Evidence-based leadership and management development, Bob Hamlin.
Part 3 Basics
• Measuring and assessing managers and leaders for development, Jeff Gold and Paul Iles
• Talent management and career development, Paul Iles and David Preece
• How leaders and managers learn, Jeff Gold, Richard Thorpe and Alan Mumford
• Choosing and using exceptional events for informal learning, Lloyd Davies
• Evaluation, Lisa Anderson.
Part 4 Advanced Processes and Tools
• Neuro-linguistic programming for leaders and managers, Paul Tosey
• Leading reflection: developing the relationship between leadership and reflection, Russ Vince and Mike Reynolds
• Feedback and 360 degree development, Peter Holt, Suzanne Pollack and Phil Radcliff
• Building quality into executive coaching, David E. Gray
• Intuitive intelligence, Eugene Sadler-Smith and Erella Shefy
• Critical action learning, Kiran Trehan and Mike Pedler
• Mentoring for leaders and managers, Bob Garvey
• E-learning for managers and leaders, Jim Stewart
Part 5 Widening Horizons
• Leadership and management development in the voluntary and community sectors, Alison Trimble and Becky Malby
• Leadership and management development for the environment, Alan Murray
• Leading and managing in global contexts, Kim Turnbull James and James Collins
• Conversations and learning: narrative and development in practice, John Lawler and Jackie Ford
• Public sector leadership and management development, Jean Hartley
• Developing leaders as futures thinkers, Pero Micic;
Index
About the Authors
Jeff Gold is Principal Lecturer in Organisation Learning at Leeds Business School, Leeds Metropolitan University and a member of the Northern Leadership Academy. He has specialized on the formation of Learning Partnerships with organisations to provide consultancy and advice on strategic learning and leadership. He has led a range of seminars and workshops on leadership with a particular emphasis on participation and distribution. He has also published and presented conference papers on a wide variety of topics relating to leadership, management and organisation learning. Jeff is the co-author of Management Development, Strategies for Action (with Alan Mumford) , published by CIPD in 2004 and the fourth edition of his textbook on Human Resource Management (with John Bratton) was published in 2007 with Palgrave Macmillan.
Richard Thorpe is a Professor of Management Development at Leeds University Business School and Deputy Director of the Keyworth Institute. Having spent some years in industry which saw him move to the highlands of Scotland to manage a small manufacturing company, Richard joined the Pay and Reward Research Centre at Strathclyde University. After a period at Glasgow University he moved south and spent nearly 20 years at the then Manchester Polytechnic (later Manchester Metropolitan University). There he was variously Head of the MBA, Deputy Head of the Department of Management and Director of the Graduate Business School. Richard's research interests lie in the field of management and organisational development and he is currently working on an ESRC research project focused on the Evolution of Business Knowledge in SME's. He is a member of the ESRC Training and Development Board and Vice President of the British Academy of Management.
Alan Mumford has been involved with management training and development and with other aspects of managerial effectiveness for over 20 years. At present, he is Visiting Professor of Management Development at Interactive Management Centres. He is continually involved in improving the ways in which most managers learn (in particular through their normal work). His most recent books are How Managers Can Develop Managers and Learning at the Top. Alan is a Companion of the Institute of Personnel Management.
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Effective Mentoring - Seven Steps to Design & Manage Student Mentoring Programme - Karminder Ghuman |
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Cover Price : Rs 895.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789385462870 YOP : 2023
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Binding : Hardback Total Pages : 184 CD : No
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About the Book
This research-informed and practitioner-approved book is essentially a how-to manual on structured, formal and facilitated student mentoring programme at an educational institution.It has been designed and developed for the practitioners to:
► Guide and handhold the institutions to design, implement and assess their mentoring programme through a step-by-step approach.
► Codify the tenets and principles of mentoring into a simple to comprehend and easy to implement mentoring programme.
► Further improve upon the skill of faculty members and become even more effective as a mentors in their own way.
► Meaningfully contribute towards the much required and rewarding work of mentoring the students.
About the Author
With two decades of professional experience in teaching, training and consulting and a deep understanding of the professional needs of students, Dr. Karminder Ghuman is currently Associate Professor at LM Thapar School of Management, Thapar University, Patiala. He has worked in India and abroad and has conducted numerous assignment with MNCs, leading government and private sector organizations.
He has been trained at prestigious institutions in India and abroad namely: ISB, Hyderabad; CIIE, IIM (Ahemdabad); Groningen University, The Netherlands; University of Twente, The Netherlands, etc. Dr. Ghuman has been a Trainer and Consultant with Ministry of Tourism, State of Eritrea (Africa) and has delivered sessions at premiere universities of the world like University of Texas, Dallas, USA.
Dr. Ghuman is member Board of Studies of LM Thapar School of Management and was a member Board of Studies for Punjab Technical University. He was PGP Chair, LM Thapar School of Management from 2014 to 2015. Former Member, CIIs Subcommittee on Technical Education, he has been invited as expert by Technical Teachers Training Institute, Chandigarh (Now, NITTTR), Mahatma Gandhi State Institute of Public Administration, and Academic Staff College, Himachal Pradesh University, Shimla. With MBA, M.Sc (Sustainable Development), PhD as qualifications, Dr. Ghuman is the recipient of Best Teacher Award by Lions Club, Mohali as well as Rotary International, Mohali. |
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ETHICS AND PROJECT MANAGEMENT, INDIAN REPRINT - RALPH L. KLIEM (EX) |
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Cover Price : £ 19.99
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Imprint : CRC Press ISBN : 9781439852613 YOP : 2014
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Binding : Hardback Total Pages : 244 CD : No
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Ethics plays a critical role in project management, but all too often, its importance is overlooked. This benign neglect can result in serious consequences to individuals and organizations, ranging from tarnished reputations to civil and criminal liability. Ethics and Project Management demonstrates the importance of making ethics a key consideration in managing projects and describes the impacts that occur when ethical transgressions arise.
Providing the tools necessary for project managers to avoid an ethical lapse that can put themselves and their organization at risk, this volume:
• Defines ethics and places it within the project management context
• Discusses the contents of the Project Management Institute’s code of ethics
• Enables project managers to recognize some of the trends that precipitate ethical dilemmas on a project
• Demonstrates how ethical concerns permeate the entire project life cycle
• Provides tips on establishing a governance protocol to ensure ethical compliance
• Explores legal issues that arise from unethical behavior
• Examines how ethical concerns on a project can have global implications, and how to operate in international settings with cultural differences
Each chapter ends with a Getting Started Checklist, facilitating immediate application of the concepts discussed and making it easy for project managers to determine whether they are in compliance with ethical standards. Providing a solid roadmap for the ethical health of a project, this volume is essential reading for all those concerned with avoiding the disastrous consequences of a cavalier approach to ethics.
Contents:
Ethics and Project Management
What Is Ethics?
Misperceptions about Ethics
Key Factors
Common Terminology
Theoretical Underpinnings
Final Thoughts
Getting Started Checklist
Why Ethics Should Matter to Project Managers
Unique Circumstances
Hard and Soft Ethical Issues
Consequences of Ethical Failure
Cloudy Perspective
The Ethical Dilemma
Two Key Considerations
Sensitivity of Issue
Intensity of Response
Final Thoughts
Getting Started Checklist
Project Management Code of Ethics
Benefits
Downsides
Categories of Principles
Final Thoughts
Getting Started Checklist
The Ethical Trends and Challenges Confronting Project Managers
Global Trends
Adapting to Global Trends
Straying from the High Road
Final Thoughts
Getting Started Checklist
How Ethics Permeates the Entire Project Life Cycle
Contextual Factors
Five Major Project Management Processes
Categories of Ethical Dilemmas
Ethics and Project Management Processes
Planning and Ethics
Executing and Ethics
Monitoring and Controlling and Ethics
Closing and Ethics
General Ethical Dilemmas
Process the Ethics
Performance an Ethics
Perception and Ethics
Final Thoughts
Getting Started Checklist
Ethics and Project Governance
What Is Governance?
What Are Controls?
What Is Risk?
Effective Risk Management
Final Thoughts
Getting Started Checklist
Ethics and the Law
The Relationship between Law and Ethics
Key Legal Terms
Key Legal Principles and Concepts
Numerous Laws and Regulations
Final Thoughts
Getting Started Checklist
Ethics, Globalization, and Project Management
Important Factors
Key Dimensions
Independence, Integration, and Interdependence
Challenges
Breeding Ground and Consequences
Key Actions
Final Thoughts
Getting Started Checklist
Making Ethics a Reality
Why Ethics Takes a Back seat
Making Ethics on Projects a Reality
The Mark of an Ethical Project Manager
Getting Started Checklist
Glossary
Bibliography
Index
About Author:
Ralph L. Kliem has more than 25 years of experience with Fortune 500 firms in the financial and aerospace industries. His wide, varied experience in project and program management includes managing compliance and information technology projects and programs.
In addition to being the author of more than 15 books, which have been translated in several languages. He has also published more than 200 articles in leading business and information systems publications.
Mr. Kliem is an adjunct faculty member of City University in Seattle and a former member of the Seattle Pacific University faculty; an instructor with Bellevue College and Cascadia Community College; and a frequent presenter to the Puget Sound chapter of the Project Management Institute and other professional organizations. He also teaches Project Management Professional (PMP) certification and other project management seminars and workshops in the United States and Canada.
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Introduction to Management - Richard Pettinger |
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Cover Price : £ 9.99
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Imprint : Palgrave / Macmillan ISBN : 0230226494 YOP : 2008 Edition : 2008
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Binding : Paperback Total Pages : 696 CD : No
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About the Book :-
Introduction to Management (4th edition) is an ideal text for students studying management for the first time. Covering all of the functional areas of management, the new edition is updated to cover new developments in the field and includes new chapters on innovation, enterprise, risk management, ethics and responsibility.
Contents :-
Preface
PART ONE: THE FOUNDATIONS OF MANAGEMENT
Introduction
Managing in a Changing Environment
Organisational and Managerial Performance
Risk
Ethics
Globalisation
Organisations, Managers and the Environment
Case Study
PART TWO: STRATEGY, POLICY, DIRECTION AND PRIORITIES
Strategy, Policy and Direction
Investment Appraisal
Marketing
Managing Operations and Projects
Financial Management
Quantitative Methods
Product and Service Development and Innovation
Case Study
PART THREE: ORGANISATIONAL AND BEHAVIOURAL ASPECTS
Innovative, Creative and Entrepreneurial Management
Culture
Perception, Attitudes, Values and Beliefs
Communication
Organisation Technology, Structure and Design
Human Resource Management
Leadership and Management
Case Study
PART FOUR: MANAGEMENT IN ACTION
Management, Influence, Power and Authority
Corporate Governance
Teams and Groups
Management and Motivation
The Management of Conflict
Management in Practice
Managing for the Present and Future
Case Study
Bibliography
Index.
About the Author :-
RICHARD PETTINGER is a Lecturer in Management at University College London, UK. He has written over 30 books on management, business and related areas. He has extensive management experience and is a consultant to a number of large and small organizations in all sectors. |
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Teaching of Management : An Experience of Learning to Teach - 2 Ed. - Ishwar Dayal |
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Cover Price : Rs 195.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9788180522222 YOP : 2015
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Binding : Paperback Total Pages : 120 CD : No
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Review :-
The book brilliantly captures the essence of management teaching and provides an insight into management education as a whole. The learnings captured in the book are from real life experiences of the author. Lucid and concise, this book is a must-read for all those having a heartfelt desire to bring about an evolution in the field of management teaching. It helps the students to learn how to learn and the teachers to learn how to teach.
- V Rajini
Faculty – Softs Skills and Language Lab Trainer
The Icfai Business School, Mumbai.
About the Book :-
It is held that being a professional programme of study, the teaching of management is different from an academic discipline. Whether a person comes from an academic discipline or an executive position, he/she has to make deliberate preparation to teach in a long term management programme. The author relates in this book his personal experiences to learn to teach, and the process of transition from an executive to an academic position. He has elaborated on the specific requirements of a management study, the role of the teacher, the preparation of a course and course outline, the teaching methodology and the institutional support system required to develop a distinctive programme of study.
Contents
Preface
1. Understanding the Academic Role
2. Education for What
3. How do People Learn
4. Preparing a Course Outline
5. Case Method of Teaching
6. On Assuming a teacher Role
7. Measuring Teaching Effectiveness
8. Institutional Support Ststems
9. Towards Developing a Distinctive (World Classes) Institution
Selected books, Monographs and Articles
About the Author :-
Prof Dayal came to teaching after holding several senior executive positions over 15 years in Philips India Ltd., Metal Box and Alembic Chemicals. He joined the Indian Institute of Management, Kolkata in 1963 as senior professor and moved to Indian Institute of Management in Ahmedabad in 1967. He has held several academic positions as Director, Indian Institute of Public Administration in New Delhi; National Fellow of Indian Council for Social Science Research; Chief Technical Adviser in ILO/UNPDP Project on Management Development in Lagos, Nigeria; Founder Dean, International Management Institute, New Delhi; Founder Director, Indian Institute of Management, Lucknow. Currently he is Chairman, Academic Committee, Indus World School of Business in Greater Noida.
Prof Dayal has been a consultant to more than 40 companies in public and private sectors and has served as a Board Member in many business corporations and continues to serve on Boards of several academic institutions. He has written 29 books and monographs and around 275 articles in Journals in India and abroad.
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Managing People in Organizations - David James |
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Cover Price : Rs 595.00
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Imprint : Institute of Financial Services (IFS) ISBN : 0852975120 YOP : 2008
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Binding : Paperback Total Pages : 232 CD : No
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FORTHCOMING TITLE |
About the Book :-
Few industries have undergone more dramatic restructuring and reallocation of human resources in recent years than banking. The impact of technology and the Addition of new companies to the list of those that sell financial products has led to a dramatic change in the way staff are trained, motivated and deal with customers.
This book compares and contrasts management styles and theories and illustrates the strategic importance of management skills, together with institutional management issues such as Change Management, Total Quality Management and Customer Service.
Required reading for the Diploma in Financial Services Management (DFSM) qualification administered by The Chartered Institute of Bankers and jointly awarded with the University of Manchester Institute of Science and Technology (UMIST).
Contents :-
1. Organizational Theory
2. Management Skills
3. Management of People
4. Selection, Recruitment and the Induction Process
5. Training
6. Motivation
7. Managing a Group
8. Change management
9. Development
10. Self Management
11. Customer Service
12. The Managerial Environment
Index.
About the Author :-
David James FCIB is a manager in the Lloyds TSB Group. He runs many personnel development workshops across the UK and is a long-serving tutor for the CIB's Management and Organization ACIB degree subject. He is now the Chief Examiner for the Diploma in Financial Services Management subject, Managing People in Organizations.
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ETHICS IN MANAGEMENT 2ND ED: INSIGHTS FROM ANCIENT INDIAN WISDOM, 2014 - Swami Anubhavananda |
Author |
Swami Anubhavananda Arya Kumar
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Cover Price : Rs 495.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789383656004 YOP : 2016
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Binding : Paperback Total Pages : 372 CD : No
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About the Book
“Ethics in Management : The Insights from Indian Wisdom” attempts to come out with the need and relevance of value-based management in the present complex and fast changing environment. Lessons from “The Bhagwat Geeta”, its wisdom and relevance, if imbibed properly, can go a long way in making us effective managers in different walks of life.
The second edition of the book covers additional topics such as Business, Society and Corporate Governance that has attracted great attention in the recent years as a result of increasing number of frauds and failure of organisations because of lack of ethical or governance practices in place. A special emphasis has been laid onto sanskaras and their relevance to human life as per Indian scriptures and how to inculcate values and virtues to lead a happy and fulfilling life in all endeavours (purusharthas).
Contents
1. Introduction
2. Business Society and Corporate Governance
3. Business Ethics and Corporate Social Responsibility
4. Efficient Managers- Traits and Characteristics
5. Clarity About Goals
6. Thinking and Priority Fixation
7. Management Leadership-Not Just Hierachical Leadership
8. Creating Work-Commited Culture in Organisations
9. Blind Management and Mistaken Judgment
10.Management of Mind
11.Commonsense Management
12.Decision-making
13.Managerial Effectiveness Through Focused Emotional Energy
14.Stress Management
15.Change Management
16.Cultivating Talents and Virtues for Excellence
17.Relevance of Teachings of The Geeta to Modern Management Methods, Case I: Bharat Forge Ltd, Case II: Bharti-Tele Ventures (Airtel), Case III: Organisational Leadership
About the Authors
Swami Anubhavananda the “Be Happy” Swami, is a karma yogi of the current information revolution. Suave, witty and a Master of Vedanta, he is a multi-faceted personality and is a favorite of children, teens and adults alike. A disciple of H.H.Swami Chinmayanandaji, he had been the Acharya at the Sandeepany Sadhanalaya Powai – a Post Graduate Academy for Vedantic studies. His lively discourses on the Bhagvad Geeta, The Upanishads, Srimad Bhagvatam, Patanjali Yoga Sutras, Panchadasi, Amrutanubhav, Tripura Rahasya have endeared him to his listeners across the globe. His sparkling talk series titled “Mauz Mein Raho” and his camps for children, youth and adults have been instant hits and have made him the most sought after speaker on Vedanta today. He is the founder of the SAT BHAVANA TRUST, whose “ Mauz Mein Raho” logo reflects his approach to life – BE HAPPY.
He is a Visiting Faculty member for teaching Management, Yoga and Vedanta at BITS, Pilani and Kaivalyadham – Lonavala, Maharashtra, He was honoured with Doctorate Degree from Inter Cultural Open University – Netherland in the year 1999.
Prof Arya Kumar is a Ph D from Birla Institute of Technology & Science, Pilani. He started his career as Faculty Member at BITS, Pilani in 1978 and re-joined his Alma mater in the year 2003 after gaining diverse experience of more than two decades with industry, banking and financial institutions. He is presently Dean of Student Welfare Division and Chief of Entrepreneurship Development and IPR Unit, BITS, Pilani. He is actively involved with the activities of Center for Entrepreneurial Leadership at BITS, Pilani. His areas of specialization are – Entrepreneurship, Strategic Management, Ethics and Management, Marketing, and Financial Management. He has written four books in the area of General Management, Values in Management and Entrepreneurship. He has contributed many research articles in National Journals and Economic Dailies. He is a member of the National Entrepreneurship Network (NEN) India Faculty Advisory Board which has done pioneering work in promoting entrepreneurship in educational institutions by creating a favourable eco- system for the past more than seven years.
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Handbook of Project Management 5th ed. - Rodney Turner |
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Cover Price : £ 100.00
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Imprint : Gower / Gower Publishing ISBN : 9781472422965 YOP : 2014
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Binding : Hardback Total Pages : 580 CD : No
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Over the course of five editions, the Gower Handbook of Project Management has become the definitive desk reference for project management practitioners. The Handbook gives an introduction to, and overview of, the essential knowledge required for managing projects. The team of expert contributors, selected to introduce the reader to the knowledge and skills required to manage projects, includes many of the most experienced and highly regarded international writers and practitioners.
The Fifth Edition has been substantially restructured. All but two of the authors are new, reflecting the fast-changing and emerging perspectives on projects and their management.
The four sections in the book describe:
• Projects, their context, value and how they are connected to organizational strategy;
• Performance: describing how to manage the delivery of the project, covering scope, quality, cost, time, resources, risk and sustainability
• Process: from start up to close down
• Portfolio: the project and its relationship to the organization
The discrete nature of each chapter makes this Handbook a wonderful source of advice and background theory that is easy to consult. Gower Handbook of Project Management is an encyclopaedia for the discipline and profession of project management; a bible for project clients, contractors and students.
Contents:
List of Figures
List of Tables
Preface
Notes on Contributors
Other Books by Rodney Turner Published by Gower
A handbook for project management practitioners, Rodney Turner.
Part 1 Projects:
Chapter 2: Projects and their management, Rodney Turner;
Implementing strategy through projects, Aaron Shenhar and Peerasit Patanakul;
The value of project management: rethinking project management maturity and fit, Mark Mullaly and Janice Thomas;
Maturity models in project management, Ginger Levin and J. LeRoy Ward;
Auditing projects and programs, Martina Huemann.
Part 2 Performance:
Measuring performance, Lynn Crawford;
Benefits realization management, Gerald Bradley;
Requirements management, Darren Dalcher;
Managing scope and configuration, Hemanta Doloi;
Managing value, Stephen Simister;
Managing quality, Nevan Wright;
Organizing for projects, Monique Aubry;
Managing for stakeholders, Pernille Eskerod and Martina Huemann;
Managing the schedule, Homayoun Khamooshi;
Managing cost and earned value, Mario Vanhouke;
Managing resources, Vittal Anantatmula;
Managing risk, David Hillson;
International projects, Rodney Turner;
Sustainable development, Gilbert Silvius and Ron Schipper.
Part 3 Process:
Managing the process, Rodney Turner and Martina Huemann;
Project start-up, Rodney Turner;
Feasibility, design and planning, Willie Tan;
Managing implementation, Dennis Lock;
Project close-out, Hemanta Dolloi.
Part 4 Portfolio:
Complex projects, Marcel Hertogh and Eddy Westerveld;
Managing programs of projects, Ginger Levin and J. LeRoy Ward;
Managing portfolios of projects, Ginger Levin and J. LeRoy Ward;
Managing the project-oriented organization, Martina Huemann;
The governance of projects and project management, Ralf Müller;
The project management office: building a PMO for performance, Monique Aubry and Brian Hobbs.
Part 5 Perspectives:
The common story of great projects, Dov Dvir and Aaron Shenhar;
Project history: history meets project, Sylvain Lenfle and Jonas Söderlund.
Index.
About the Editor:
Rodney Turner is Professor of Project Management at the Lille School of Management and The Centre for Project Management in the Kemmy Business School, Limerick. He is also an Adjunct Professor at the University of Technology Sydney, and Visiting Professor at Henley Management College. He is editor of The International Journal of Project Management, and has written articles for journals, conferences and magazines. He lectures on and teaches project management worldwide. Rodney was for twelve years a member of Council of the UK's Association for Project Management. He is now an Honorary Fellow and Vice President. He has also been President and Chairman of the International Project Management Association, the global federation of national associations in project management.
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HANDBOOK OF CORPORATE GOVERNANCE AND SOCIAL RESPONSIBILITY, INDIAN REPRINT - GULER ARAS (EX) |
Author |
GULER ARAS DAVID CROWTHER
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Cover Price : Rs 4,995.00
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Imprint : Gower / Gower Publishing ISBN : 9788186268360 YOP : 2013
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Binding : Hardback Total Pages : 716 CD : No
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The current economic situation has highlighted deficiencies in corporate governance while also showing the importance of stakeholder relations. It has also raised the profile of the debates regarding corporate social responsibility and shown the inter-relationship with governance. And the two together are essential for sustainable business. The social and environmental contexts of business are generally considered to be as significant as the economic and financial contexts and good governance will address all of these aspects. The combination of these aspects offers long term benefits for a firm, such as reducing risk and attracting new investors, shareholders and more equity as well as sustainable performance.
Written by experts from all over the world, "The Handbook of Corporate Governance and Social Responsibility" is the most authoritative single-volume guide to the relationship between good governance and social responsibility and the reality of managing both. In addition to the theory and practice of governance and CSR, the book includes case studies from large and small organizations and NGOs to highlight examples of good and bad practice, and to show international and cultural similarities and differences while at the same time furthering the debate regarding the relationship between good governance and social responsibility.
Contents:
Part 1 Theoretical Overview
Part 2 Applying Corporate Governance
Part 3 Applying Corporate Social Responsibility
Part 4 Dealing with Stakeholders
Part 5 Experience in Practice: case studies
Index |
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DYNAMIC SUPPLY CHAIN ALIGNMENT, INDIAN REPRINT - JOHN GATTORNA |
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Cover Price : Rs 2,995.00
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Imprint : Gower / Gower Publishing ISBN : 9788186268353 YOP : 2013
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Binding : Hardback Total Pages : 440 CD : No
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Just like the world financial system, but for different reasons, 21st-century corporations need a new business model for their enterprise supply chains. The old conventions no longer work in this new world of volatile and increasingly unpredictable demand and supply. The enterprise needs to become more connected to its own parts, as well as its partners up and down the chains it participates in. So too, we need to embrace new ways of looking at customers to gain deeper, more insightful impressions of what they are telling us about the way they want to our buy products and services. Finally, these signals need converting into corresponding action, driven by the people in the business, leaders and staff alike, who are aligned to their customers wishes. This is the world of dynamic supply chain alignment where, increasingly, supply chains are the business.
In the follow-up to his hugely successful "Strategic Supply Chain Alignment", John Gattornas "Dynamic Supply Chain Alignment", explores how to create and sustain multiple supply chains with a level of flexibility and responsiveness that allow you to respond to opportunities and threats; at the same time aligning your suppliers, your partners and your customers.
When more executives get to this stage of development the profits will flow more readily, and sustainability of performance will not be the same issue it is today. The way forward is right there in front of us; but, says John Gattoma, we must throw off old ways and embrace the new.
Contents
Preface
Prelude: Findings of expert panels: shades of things to come
- People powering enterprise supply chains
- Requisite collaboration in enterprise supply chains
- Building relationships that create value
- Lean and agile supply chains
- The evolution of fully flexible supply chains
- Humanitarian supply chains in action
- Enhanced civil-military collaboration in humanitarian supply chains
- Revisiting and refining Lees triple-A supply chain
- Designing supply chain organizations for peak-performance
- The supply-side view and reverse logistics
- Sales and operations planning
- Supply chain integration layer
- Supply chain configurations and the impact of different pricing strategies
- Performance measurement: shaping supply chain sub-cultures
- Using network optimization modeling techniques to resolve supply chain complexity and achieve aligned operations
- DHL Taiwan-aligning the express business with customers
-Aligning Fonterras global supply chain network
- Supply chain alignment - Brazilian style
-Supply chain alignment - European style
- Corporate social responsibility in enterprise supply chains
- Building sustainable supply chains for the future
- Managing disruptions in contemporary supply chains
- The coming of age of 3rd party logistics providers
- Tax-aligned supply chains
-The emergence of national logistics cities
- Importance of intellectual capital and knowledge in the design and operation of enterprise supply chains
-China and India: future giants of supply chain developments in the 21st century
- The supply chains of 2030
- Last word
Index.
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ESSENTIAL QUANTUM MECHANICS - GARY E. BOWMAN (EX) |
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Cover Price : Rs 595.00
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Imprint : Oxford University Press ISBN : 9780199646333 YOP : 2011
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Binding : Paperback Total Pages : 220 CD : No
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Quantum mechanics - central not only to physics, but also to chemistry, materials science, and other fields - is notoriously abstract and difficult. Essential Quantum Mechanics is a uniquely concise and explanatory book that fills the gap between introductory and advanced courses, between popularizations and technical treatises.
By focusing on the fundamental structure, concepts, and methods of quantum mechanics, this introductory yet sophisticated work emphasizes both physical and mathematical understanding. A modern perspective is adopted throughout - the goal, in part, being to gain entry into the world of 'real' quantum mechanics, as used by practicing scientists.
With over 60 original problems, Essential Quantum Mechanics is suitable as either a text or a reference. It will be invaluable to physics students as well as chemists, electrical engineers, philosophers, and others whose work is impacted by quantum mechanics, or who simply wish to better understand this fascinating subjects.
Contents
Preface
1. Introduction: Three Worlds
2. The Quantum Postulates
3. What Is a Quantum State?
4. The Structure of Quantum States
5. Operators
6. Matrix Mechanics
7. Commutators and Uncertainty Relations
8. Angular Momentum
9. The Time Independent Schrodinger Equation
10.Why is the State Complex?
11.Time Evolution
12.Wavefunctions
A Mathematical Concepts
B Quantum Measurement
C The Harmonic Oscillator
D Unitary Transformations
Bibliography
Index
Gary Bowman is an Associate Professor of Physics, Northern Arizona University |
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SCRUM PROJECT MANAGEMENT (INDIAN REPRINT 2013) - KIM H. PRIES (EX) |
Author |
KIM H. PRIES JON M. QUIGLEY
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Cover Price : Rs 1,495.00
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Imprint : CRC Press ISBN : 9781439825150 YOP : 2013
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Binding : Hardback Total Pages : 198 CD : No
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Originally created for agile software development, scrum provides project managers with the flexibility needed to meet ever-changing consumer demands. Presenting a modified version of the agile software development framework, Scrum Project Management introduces Scrum basics and explains how to apply this adaptive technique to effectively manage a wide range of programs and complex projects.
The book provides proven planning methods for controlling project scope and ensuring your project stays on schedule. It includes scrum tracking methods to help your team maintain a focus on improving throughput and streamlining communications. It also demonstrates how to:
-Combine traditional project management methods with scrum
-Adapt the familiar work breakdown structure to create scrum backlogs and sprints
-Use a "scrum of scrums" to manage programs
-Apply earned value management, critical path, and PERT in the context of scrum
Having successfully deployed and implemented scrum across multiple companies and departments, the authors provide valuable insight into how they achieved their past successes and how they overcame the trials involved with the deployment of a scrum environment. Throughout the text they discuss improvisation, creative problem solving, and emergent phenomena—detailing the methods needed to ensure your team achieves project success.
Contents
Why Scrum?
-Team!
-Agile Product/Process Development
-Eliminate Waste and Save Money
-Product Requirements
-Improved Control/Assurance
-Schedule Maintenance
-Budget Maintenance
-Managing Changing User Requirements
-Are All Projects Candidates for Scrum?
Scrum Basics
-Overview of Scrum
-Requirements
-Product Backlog
-Planning and Estimation
-Release Backlog
-Sprint
-Sprint Retrospective
-Iterative Product Delivery
-Burndown Chart and Scope Changes
-Meetings
-Project Human Resources
Scrum and Conventional Project Management
-What Is the White Book?
-Project Backlog–Scope
-Project Burndown Chart
-Relation of Backlog to Work Breakdown Structure
-Task Decomposition to "Atomic" Level
-Sprint
-Effect of Scrum on (Velocity) Tempo
-Command and Control
-Quality
-Use of Existing Project Management Tools
-Risk Management
-Meetings
Complex Program Management
-Scrum of Scrums
-Budget
Scrum and Line Management
-Line Management Tasks versus Project Tasks
-Individual and Team Performance
-Throughput
-Movement toward Self-Directed Work Teams
-Use of Product Backlog
-Use of Sprint Retrospective
Scrum and the Waterfall Method
-The Waterfall Method
-Managing Conflicts
-Managing Risks
-System Development with Scrum and Waterfall Combined
Scrum and Education
-Do Scrum and Education Systems Fit?
-What Scrum Can Do for the Educational System
-Deployment of Scrum in a School
-Deployment of Scrum in Administrative Offices
-Using Scrum with Educational Support Groups
Scrum and Six Sigma
-Six Sigma Roles
-Typical Six Sigma Deployment
-Six Sigma Deployment with Scrum
-Six Sigma Phases
-Design for Six Sigma (DFSS)
Scrum and Systems Engineering Defense-Style
-Systems Engineering Planning Implementation
-Systems Engineering Input and Technical Objectives
-Systems Engineering Process Requirements
-Systems Engineering Output
-Systems Engineering Planning
-Functional Tasks
-Leveraged Options
-Pervasive Development Considerations
-System/Cost Effectiveness
-Military Reviews
Scrum and Service Industry
-The Service Industry
-Products of the Service Industry
-Defining Processes in the Service Industry
-Deploying Scrum in the Service Industry
-Benefits of Scrum in the Service Industry
-Examples of Scrum in the Service Industry
Scrum and Hospitals
-Levels
-Types of Projects Amenable to Scrum
-Where Scrum Is Not Appropriate
Outsourced Scrum
-Distributed Teams
-Tools for Distributed Teams
-Drawbacks to Outsourced Scrum
-Upsides to Outsourced Scrum
-Outsourcing—The Future
The New Age
-Improvisation
-Emergent Phenomena
-Creative Problem-Solving
Final Words
-Note
Bibliography
Index |
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Training and Development : Concepts & Applications - Tapomoy Deb |
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Cover Price : Rs 395.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9788180520983 YOP : 2018
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Binding : Paperback Size : 6.25" X 9.50" Total Pages : 272 CD : No
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Reprinted in 2008 |
About the Book :-
Global competition, technological advancement, and transformation of the traditional workplace are raising the pressures on all organizations to improve performance. Training and Development are the most frequently employed organizational strategy to enhance organizational ability to adopt and use advances in technology because of highly capable and knowledgeable employees. Continuous Training and Development of employees is crucial in enhancing organization’s competitive position and improve employee morale, teamwork, problem solving and decision making capabilities. This has persuaded many organizations to form separate Training department. This refreshing new book provides contemporary perspectives and coverage on Training and Development, with sufficient number of diagrams in order to help students to grasp the subject with ease. Faculty members would find this book as a valuable teaching aid.
Designed primarily as a textbook for post graduate management students and postgraduate diploma students in business and human resource management as per latest syllabus of various Indian Universities.
Contents :-
Preface
List of Figures
1. Overview of Training and Development
2. Methods of Training and Development
3. Learning and Training
4. Identification of Training and Development Needs
5. Designing and Conducting Training and Development Programme
6. Evaluation of Training and Development Programme
7. Audio-Visual Training and Teaching Aids
8. Non-Formal Methods of Development
Case Study
Review & Discussion Questions
Bibligraphy
Subject Index
Author Index.
About the Author :-
Topomoy Deb holds M. Phil (Management), MBA (HRM), MSW (PM&IR), PGDHRD, DLL and B.Sc (Hons) Physics. Currently he is pursuing Ph. D in Human Resource Management from a Central University in Delhi. He has wide experience in the industry in Human Resource Development and Management function and is member of numerous professional bodies. He is the author of textbook on Human Resource Management and business book on Strategic Talent Management. He is an academic rank holder and is a prolific writer.
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Global Business Environment Meeting the Challenges - 3rd ed. - Janet Morrison (EX) |
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Cover Price : £ 9.99
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Imprint : Palgrave / Macmillan ISBN : 9780230395091 YOP : 2012
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Binding : Paperback Total Pages : 516 CD : No
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■ How are the emerging economies of China and India affecting the global business environment?
■ What impact has the global financial crisis had on the way businesses operate?
■ How should business leaders in the age of the multinational enterprise approach their social and ethical responsibilities?
This bestselling textbook tackles these and many other challenges head on. Combining a clear, thorough introduction to the business environment with a uniquely global perspective, The Global Business Environment covers all you need to know about the rapidly changing context in which businesses operate.
Features throughout the book are designed to help you learn, revise and think critically about the global business environment:
■ Case studies: Over 30 case studies invite you to explore how a diverse range of businesses, industries, governments and individuals are meeting the challenges of the contemporary business environment
■ Spotlight on emerging economies: Provides insight into the emerging economies of Brazil, Russia, India and China, and their place in the global economy
■ Meet the CEO: Your chance to learn about some of the most influential business leaders in the world, from the CEO of multinational Unilever to the chairman of Mitsubishi
■ Critical thinking: Recurring themes and critical thinking boxes in every chapter encourage debate on key issues from the globalization of industries to environmental sustainability, developing skills that will take you far beyond your business degree
Enriched by Janet Morrison's characteristically clear, authoritative writing style and an unrivalled range of learning tools, The Global Business Environment is an invaluable resource for students at any stage of their business lives.
Janet Morrison was Senior Lecturer in Strategic and International Management at the Sunderland University Business School, UK. She is also the author of International Business, published by Palgrave Macmillan.
'A very thorough introduction to the global business environment that goes well beyond standard textbooks, and includes a wealth of up-to-date case studies and examples. It will be valuable reading for practitioners and students alike.'
– Antje Cockrill, University of Swansea, UK
'This third edition of Janet Morrison's excellent business environment text successfully balances the themes and structures of more general business environment texts with full coverage of the challenges that a global business environment poses to both domestic and multinational enterprises. The Global Business Environment will without doubt continue to be a valuable core text on a range of business environment courses, and I very much look forward to using it with my next cohort of students.'
– Johan Lindeque, Queen's University, Belfast, UK
'This is an excellent book providing both students and practitioners with clear insights into the global business environment. Building successfully on the author's previous work it develops a numbers of critical themes which are illustrated by highly relevant and interesting case studies. The material is brought alive by the author's clear writing style.'
– Nicholas Perdikis,Aberystwyth University, UK
Contents
PART I: THE BUSINESS IN THE GLOBAL ENVIRONMENT
Introduction to the Business Enterprise
Globalization and the Business Environment
PART II: ECONOMIES AND MARKETS
National Economies in the Global Environment
International Trade and Global Competition
Strategies in a Globalized world
PART III: SOCIETIES IN THE INTERNATIONAL ENVIRONMENT
Cultural and Social Environments
The Political Environments
The Legal Environments
PART IV: GLOBAL ISSUES AND BUSINESS
Financial Markets
Technology and Innovation
Ecology and Climate Change
Ethics and Social Responsibility
Critical themes in perspective
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Ten Steps to Maturity in Knowledge Management : Lessons in economy - J K Suresh |
Author |
J K Suresh Kavi Mahesh
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Cover Price : Rs 595.00
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Imprint : Chandos Publishing ISBN : 1843341301 YOP : 2006
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Binding : Paperback Total Pages : 200 CD : No
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DESCRIPTION
This book presents a comprehensive set of lessons for the KM practitioner, covering all phases of planning, design, implementation and assessment of knowledge management. A central theme of the book is that for the success of KM in an organization, it is critical to ensure that investments and changes are made with sensibility and economy in each phase of the KM solution. The book explains the reasoning behind each of the lessons, illustrates it with scenarios extracted from real-world KM implementations, and provides guidelines for practitioners to implement the lesson in their own organization. This book is primarily aimed at knowledge management practitioners and decision makers in medium and large companies, governments and other organizations. It can serve as additional reading for a graduate-level course in knowledge management. The book is highly suitable as the basis for hands-on workshops for KM practitioners.
CONTENTS
KM in Practice: An Introduction
The Basic Lesson: Economy in Knowledge Management
Lesson 1: Economy of Plan: Adopt an Evolutionary Strategy
Lesson 2: Economy of Change: Be Non-Intrusive
Lesson 3: Economy of Control: Disempower the KM Team
Lesson 4: Economy of Scope: Understand Knowledge Dynamics
Lesson 5: Economy of Effort: Decentralize KM
Lesson 6: Economy in Deployment: Design an Enterprise KM Architecture
Lesson 7: Economy in Promotion: Motivate through Recognition
Lesson 8: Economy in Assessment: Nurture a Self-Assessing Quality System
Lesson 9: Economy in Evolution: Measure From the Start
Lesson 10: Look Beyond KM
The Final Lesson: Make KM a Way of Life
ABOUT THE AUTHORS
Dr J K Suresh is Associate Vice President and Principal Knowledge Manager at Infosys Technologies Limited. Dr. Kavi Mahesh is a KM consultant and the founder of EasySoftech, a company that builds software tools for knowledge management Summary This book presents a comprehensive set of lessons for the KM practitioner, covering all phases of planning, design, implementation and assessment of knowledge management. A central theme of the book is that for the success of KM in an organization, it is critical to ensure that investments and changes are made with sensibility and economy in each phase of the KM solution. The book explains the reasoning behind each of the lessons, illustrates it with scenarios extracted from real-world KM implementations, and provides guidelines for practitioners to implement the lesson in their own organization.
READERSHIP
This book is primarily aimed at knowledge management practitioners and decision makers in medium and large companies, governments and other organizations. It can serve as additional reading for a graduate-level course in knowledge management. The book is highly suitable as the basis for hands-on workshops for KM practitioners.
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Green Project Management - Richard Maltzman |
Author |
Richard Maltzman David shirley
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Cover Price : Rs 1,995.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9781439830017 YOP : 2013
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Binding : Hardback Total Pages : 296 CD : No
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Detailing cutting-edge green techniques and methods, this book teaches project managers how to maximize resources and get the most out of limited budgets. It supplies proven techniques and best practices in green project management, including risk and opportunity assessments. With illustrative case studies and insights from acknowledged leaders in green project management, the text:
• Explains how to tap into green incentives, including grants, rebates, and tax credits
• Includes case studies that illustrate how to integrate green techniques and methods to generate cost savings and maximize resources
• Provides green techniques that take little time to implement, can benefit all types of projects, and can generate immediate savings to your project’s bottom line
Contents
Foreword
Acknowledgments
The Authors
Introduction
SURFING THE GREEN WAVE
Problem Drivers and Indicators
Climate Change
Population Increase
Rapidly Developing Nations and Resource Depletion
Environmental Degradation and Loss of Biodiversity
Government Agencies, Mandates, and Guidelines
Green Project Terminology: The Language of the Green Wave
Carbon Footprint and Sustainability
The Cycle of Sustainability
Cradle to Cradle
The Natural Step
Corporate Social Responsibility and the Green Project Manager
Biodegradable
Greenwashing
Triple Bottom Line
Eco Audit
Reduce, Redesign, Reuse, Recycle
Renewable Energy
SMARTER Objectives
Understanding Green Project Fundamentals
Green, Quality, and Greenality
Reducing Nonproduct Output
The Project Management Institute and Greenality
Cost of Greenality
Project Life Cycle Thinking
Project Cycle of Sustainability
Environmental Scope
Environmental Risks
Stakeholders
Types of Projects: A Rainbow of Green
Green by Definition
Green by Project Impact (or the Lack Thereof)
Green by Product Impact
Green General
A Rainbow of Green
HIKING THE PROJECT
Project Ideation
Why Are Projects Initiated?
How Are Projects Chosen?
Decision-Making Tools and the Green Component
Creating the “Green”-Friendly Decision-Making Environment
Changing the Way People Think About Green
Decision-Making Tools
Validation of the Decision
Creating a Green Charter
The Initial Project Kickoff Meeting
Acting on the Idea
Tools and Techniques
Greenality of Project Communications
The Spirit of the Communication
Jeopardy and Escalation Processes
Greenality of Suppliers
Developing the Project
Project Planning
Sustainability and the WBS
Who and What Are Required for the Project
Greening the People
Greening the Schedule
Greening the Project Purchasing (Procurement)Process
Greening Project Costs
Greening Project Quality
Risk and Greenality
Greenality Outputs
Environmental Management Plan
Executing the Project
The Project Team
The Kickoff Meeting (Implementation)
Greenality Assurance
Tracking Project Process
Status and Progress Reporting
Using Social Media to Green Communications
Execution of Greenality Efforts
Warning Signs of Greenality Problems
Greenality of Suppliers
Capturing Greenality Lessons Learned
Taking the Watch (Monitoring and Controlling)
Greenality Data Collection and Analysis
Measuring the Performance of Greenality
Controlling the Issues
Keeping on an Even Keel
Change Control and Greenality
Effective Actions to Abate Greenality Issues
APPROACHING THE FINISH LINE
The Beginning and the End?
Heaven on Earth
Life Cycle Thinking Basics
Life Cycle Assessment
A Brief History
Standards for LCA
Carbon Footprinting Based on LCA
Performing an LCA
How to Promote the Use of an LCA
The Life Cycle of the Product of Your Project
LCA Software Tools
Lean Thinking, Muda, and the Four Ls
Lean Thinking and Your Project
Lean Methods
At the Top of Their Game
Patagonia
Timberland
Interface
Google
Office Depot
Microsoft
General Electric
Steward Advanced Materials Home of “The Toxin Terminator”
Sun Chips
Enabling Green to Earn You "Green”
Green Government Purchasing EPA
Grants and Rebates
Actions Undertaken
CROSSING THE FINISH LINE
Tips, Tools, and Techniques to Green (A Green Project Manager’s Toolbox)
Resource Information
Books We Think You Should Read or Reference
Suggested Reading on Life Cycle Assessment
Collaboration Tools and Resources
Resource for Improving Team Collaboration Using
Web-Based Media
Green Efforts by Companies and Other
OrganizationsA Sampler
Web Sites Worth a Visit and a Stay
Additional Tools and Resources for Green Project Managers
Index
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COMPLETE GUIDE TO BUSINESS RISK MANAGEMENT 2ND ED - KIT SADGROVE (EX) |
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Cover Price : Rs 2,995.00
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Imprint : Gower / Gower Publishing ISBN : 9788186268346 YOP : 2013
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Binding : Hardback Total Pages : 348 CD : No
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Risk management and contingency planning has really come to the fore since the first edition this book was originally published. Computer failure, fire, fraud, robbery, accident, environmental, damage, new regulations – business is constantly under threat. But how do you determine which are the most important dangers for your business? What can you do to lessen the chances of their happening – and minimize the impact if they do happen?
In this comprehensive volume Kit Sadgrove shows how you can identify – and control – the relevant threats and ensure that your company will survive. He begins by asking ‘What is risk?’, ‘How do we assess it?’ and ‘How can it be managed?’ He goes on to examine in detail the key danger areas including finance, product quality, health and safety, security and the environment. With case studies, self-assessment exercises and checklists, each chapter looks systematically at what is involved and enables you to draw up action plans that could, for example, provide a defence in law or reduce your insurance premium.
The new edition reflects the changes in the global environment, the new risks that have emerged and the effect of macroeconomic factors on business profitability and success. The author has also included a brand new set of case studies to illustrate his ideas in practice.
contents
List of Figures
List of tables
Preface
Acknowledgements
1. Risk Management: A Powerful Tool
History of risk management
Risk management standards
What are business risks?
What kinds of organisations are affected?
Risk management terms
Which risks are important?
The dangers of uncontrolled risk
Is risk management relevant to your organisation?
The benefits of managing risk
Why risk management is growing in importance
Risk management lacks maturity
How much risk is acceptable?
Comparable risk and reward
How much should be spent on risk management?
Steps to take
Useful links
2. Defining and Assessing Risk
Define the ‘revenue drivers’
Key success factors
The four types of risk
Strategic risk
Operational risk
The four steps in assessing risk
How likely is the risk? How severe would its impact be?
Doing the assessment
Simpler assessments
Gathering the information
Useful links
3. Managing Corporate Risk
Getting corporate strategy right
Responsibility for risk management
Responsible for risk assessment
Auditors
Training people to be aware of risk and to reduce error
Risk management qualifications
Devolving responsibility and a culture of openness
Avoiding group think
Manage the process Spread the risk
Monitor the risk
Setting a risk management budget
Using risk management consultants
Useful links
Risk assessment – risk organisation
4. Product and Service Problems: Operations and Production Risk
The consequences of mundane failures
Catastrophic failure
Product liability in Europe
Service failings
Financial risk for government bodies
How to achieve reliability and consistency
Using a management system to control your risks
How to achieve reliability and consistency
Using a management system to control your risks
People, technology and design
Useful links
Risk assessment – operations and production
5. Purchasing Problems
Supplies risk
Useful links
Risk assessment – purchasing
6. Managing Health and Safety
The real cost of accidents
Corporate risks in health and safety
Risk assessment in health and safety
Minimising the risks
Workplace hazards
Safe systems of work
Useful links
Risk assessment – health and safety
7. Preventing Environmental Damage
The seven penalties of environmental damage
Eight ways to pollute
Eight changes that will create environmental risk for some businesses – and opportunities for others
Does being green give a company and advantage?
Strategies for reducing environmental risk
Supplier assessment
Is environmental conformance a threat?
Animal rights
Useful links
Risk assessment – environment
8. Protecting Against Fire
Fire as a commercial risk
Designing a fire risk strategy
Minimising the effects of fire
Useful links
Risk assessment – fire
9. Maintaining Security
What are security risks and what damage can they cause?
Conducting a security review
Natural threats to buildings
Public events
Retail security
Vandalism
Espionage
Recruitment
Safeguarding intellectual property
Tampering
Extortion
Terrorism
Kidnap and Ransom
Murder and Execution
International security
High –risk regions for foreign businesses
Security services
Useful links
Risk assessment-security
10.Pre-empting Fraud
The scale of the problem
Why fraud takes place
Who commits fraud?
How fraud happens
Types of fraud
The indicators of fraud
Vulnerability analysis
Preventing fraud
How to minimise fraud
What to do on discovering fraud
What companies do to prevent and report fraud
Useful links
Risk assessment – fraud
11.Staying Financially Healthy
Pre-empting financial risk
Seven ways to reduce financial risk
The need for healthy margins
Cutting overheads
Reducing production or operating cost
Unprofitable prices
Bad debt
Excessive borrowing
Selling or closing part of the business
Overseas investment
Financial management
What to do if a cash crisis happens
Reporting adverse results
Responding to a takeover bid
Reporting risk in financial accounts
How likely is the business to go bankrupt?
Useful links
Risk assessment – finance
12.Avoiding IT Disaster
How prevalent is computer failure?
How serious is data loss?
What causes computer failure and data loss?
How easy is recovery?
The problems caused
The six main types of IT risk
Avoiding theft
Protecting the system against unauthorized access
How to avoid infection
Minimizing the effects of hardware failures and user error
Minimizing the effects of losing data
Spyware
Scams
Software piracy
Setting a policy
Contingency planning
BS EN ISO 17799
Outsourcing IT
Useful links
Risk assessment – IT
13.Liability, Legal Risks and Intellectual Property
Litigation
Regulatory controls
Non-executive directors
Diversification
Divestment
Intellectual property
The legal risks of email
Useful links
Risk assessment – legal risks
14.Market Leadership through risk Management
Strategic marketing vision
Being in the right market
The causes of marketing failure
Problems caused buy government policies
Problems caused by changes in the market
Problems caused by price wars
Counterfeiting
Mimicry
International market failure – weak product performance
Poor promotion
Branding problems
Effective innovation
Over-reliance on a few customers
Distribution failures
Superior performance
Loss of corporate reputation
Information
Focus on the customer
Useful links
Risk assessment-marketing
15.People Risks and Corporate Ethics
Quality of the board
Managing succession
Key Worker risks
Managing people
Stress and bad healthcare
Industrial relations and disputes
Ethics
Useful links
Risk assessment – people and ethics
16.Contingency Planning, Crisis Management and Business Continuity
Sources of crisis
Slow-burn versus sudden catastrophe
The causes: management or the unexpected?
Crisis by Industry
Taking steps to prevent a crisis
Forecasting and scenario planning
How to prepare an emergency plan
How a crisis develops
Dealing with disaster
How to handle the media
Re-starting the business: after the crisis
Useful links
Risk assessment – business continuity
17.Introducing a Risk Management System
What is a management system?
Benefits of a risk management system
Disadvantages of a risk management system
Accounting for the unexpected
Assessing risk
Origins of the standards
A review of the major risk management systems
A plethora of standards
Documentation
Communication
Useful links
18.Minimising Risk in Major Projects
Nine steps for managing project risk
Risk/reward contracts
Risk in IT projects
Useful links
19.What Risks will the Future Bring?
Linear change
Cyclical change
Major socio-economic changes
Political change
Social change
Forecast job growth and decline
Technological changes
Climate and weather risks
Useful links
Appendix
Resources
Further reading
Glossary
Index
About the Author
Kit Sadgrove is a management consultant specializing in the control of business risks. He is currently Director of The Business Institute, and independent research, training and consultancy organization. He has written numerous articles and is the author of several amanagement books, including The Green Manager's Handbook, also published by Gower. |
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Services Marketing : Texts and Cases - Steve Baron |
Author |
Steve Baron Kim Harris
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Cover Price : £ 6.99
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Imprint : Palgrave / Macmillan ISBN : 1403937028 YOP : 2004 Edition : 2004
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Binding : Paperback Total Pages : 312 CD : No
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DESCRIPTION
This fully updated new edition builds on the strengths of its successful predecessor whilst assimilating all key developments in the field since 1995. Thus it retains the lucid and accessible style of the first edition, together with the use of a wide range of illustrative examples and the inclusion of case studies of small service businesses. It also features additional theoretical content, greater coverage of developing technologies, including the internet, and a range of additional pedagogical features to provide comprehensive coverage of services marketing for those studying the subject at undergraduate or postgraduate level.
CONTENTS
Introduction
Setting the Context
Service Goals: Use of Metaphors
Service Encounters
Consumer Experiences
Service Design
Internal Marketing
Service Quality and Customer Satisfaction
Relationship Marketing
Service Profitability
Further Research Issues and Conclusion
Case Studies
ABOUT THE AUTHOR
STEVE BARON is a Professor of Marketing at Liverpool Business School and also holds a chair in Services Marketing.
KIM HARRIS is Senior Lecturer in Marketing at Liverpool Business School. |
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Principles of Retail Management - Rosemary Varley (EX) |
Author |
Rosemary Varley Mohammed Rafiq
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Cover Price : £ 7.99
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Imprint : Palgrave / Macmillan ISBN : 9781403993663 YOP : 2005
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Binding : Paperback Total Pages : 344 CD : No
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DESCRIPTION
The text seeks to offer a comprehensive, academic text on Retail Management, which takes a United Kingdom and European perspective on the area. It is ideal for both undergraduates and postgraduates studying retailing as part of a Retailing, Marketing or Business degree.
The text takes a natural progression through general analysis of the Retail environment through strategy to implementation and concludes with a section on the challenges for retailing. The text also includes the newer areas of Retailing, such as Internet shopping, ethical and environmental issues.
The text contains multiple case studies, vignettes and examples as well as listing sources of retailing information, and thus is ideal, pedagogically, for a student market.
CONTENTS
PART 1
What is Retailing?
Retail Organisations and Formats
Retailing and the Competitive Environment
Retail Customers
PART 2
Formulating Retail Strategy
Implementing Retail Strategy
Retail Logistics
Retail Technology
PART 3
Retail Location
Visual Merchandising
Retail Buying
Retailing Own Brands
Retail Pricing
Retail Promotions
Retail Service
PART 4
International Retailing
Internet Retailing
Legal and Ethical Issues
PART 5
Case studies
Information Sources
Glossary
References
Index
ABOUT THE AUTHOR
ROSEMARY VARLEY is a Senior Lecturer in the Business School, Huddersfield University. Prior to that she worked in the retail sector. Rosemary set up the Marketing, Retailing and Distribution undergraduate degree at Huddersfield.
MOHAMMED RAFIQ is a Senior Lecturer in the Business School, Loughborough University. |
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ISHWAR DAYAL ON MANAGEMENT (Set of 6 Volumes) - Deepak Dogra |
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Cover Price : Rs 6,950.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 8180521230 YOP : 2006
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Binding : Hardback Total Pages : 1568 CD : No
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This series of following six volumes on Management best encapsulates the essence of understanding any organisation of today :
Volume I: Organisation & Administration
Volume II: Organisational Development & Change
Volume III: Behavioural Science Applications
Volume IV: Education & Training
Volume V: Human Resources in Organisations
Volume VI: Public Administration & Public Enterprises.
Each volume is supported by Prof. Dayal’s teaching, consulting and research experiences and the empirical data encompassing on many aspects of management.
A welcome compilation on management essays is a classic works as best required reading for every management professional, researcher and academician. These management essays are a cornucopia of insights, observations, and powerful lessons that will help you maximise your personal development and the effectiveness of your organisation.
About Prof. Ishwar Dayal:
Professor Ishwar Dayal is at present chairman of the Academic council of Fortune Institute of International Business, New Delhi. He served for more than fifteen years in senior managerial positions in Alembic Chemicals, Phillips India and Metal Box before he joined Indian Institute of Management, Kolkata, in 1963 as Senior Professor. He moved over to the Indian Institute of Management, Ahmedabad, in mid 1967 and has held several academic positions since: Director, Indian Institute of Public Administration, New Delhi; National Fellow, Indian Council of Social Science Research, New Delhi; Chief Technical Advisor (Project Head) ILO/UNDP Project on Management Development, Lagos, Nigeria; Founder Dean, International Management Institute, New Delhi, and Founder Full-time Director, Indian Institute of Management, Lucknow.
After completing his assignment in IIM, Lucknow, Prof Dayal helped the Management Development Institute, Gurgaon, set up a Research Programme and served as Eminent Professor, Institute of Integrated Learning in Management, New Delhi and Gurgaon, and was also Senior Fellow, Shri Ram Centre for IR & HR, New Delhi.
Prof. Dayal went to the University of Californina to study mechanical engineering after completing early college studies in India. He changed over to clinical psychology and did his post graduate studies in New York and London.
Prof. Dayal has been consultant to many large organisations in India such as State Bank of India, Power Finance Corporation, Life Insurance Corporation, IBP Ltd, Indian Oil Corporation, Indo-Burma Petroleum, Air India, Indian Airlines, National Thermal Power Corporation, Mafatlal Industries, DCM, Voltas, Bank of Baroda and others. He has served on several commissions and committees of union and state governments. He was chairman of 18 member committee appointed in the year 2000 by Union Ministry of Human Resource Development to recommend on ‘Policy Perspectives for Management Education’. The Report was submitted to the Government in the year 2001.
Prof. Dayal has served on Corporate Boards of several organisations. He was Chairman, DCM Ltd, for two and half years, and member of the Board of Bharat Electronic Ltd, Indian Oil Corporation, National Textile Corporation, UP Roadways corporation and several others. He is also member of the Governing Board of many management schools. Prof. Dayal has published 27 books and monographs and over 270 papers in journals and periodicals in India and abroad.
About the Editor :
Prof. Deepak Dogra is a management professional, having blend of industry and academia with experience in transforming businesses through application of mature business practices. He draws around fifteen years of experience in multinational and Indian companies pursuing the tenets of continuous improvement and leadership skills including: Knowledge Management, Organizational Development, Strategic Management, Cross-cultural Management and Evangelism.
Prof. Dogra did his Ph.D in Business Management from the Department of Management Studies, Indian Institute of Technology Delhi. He is founder Editor-in-Chief of Fortune Journal of International Management. |
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Globalisation And Innovative Business Models - Brane Semolic |
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Cover Price : Rs 1,495.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789382127154 YOP : 2013
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Binding : Hardback Total Pages : 300 CD : No
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About the Editors
Dr. Brane Semolic (brane.semoli@siol.net) is a professor at the University of Maribor and Cranefield College. Besides, he is the coordinator of international research living laboratory LENS Living lab (http://www.3-lab.eu/) and SIG Project Management Issue Manager in NETLIPSE Network (http://www.netlipse.eu/). A former IPMA Vice President and present Chairman of IPMA Research Management Board (http://www.ipma.ch/), since 1998 he is serving as the first assessor in the 4L IPMA PM certification program. A visiting professor at several foreign universities, he has published over 400 papers. He also has more than 30 years of working experience as an expert researcher, consultant, project manager and CEO in the industry. He is president of Slovenian Chamber of Business Services, member of Strategic Advisory Board of European Competitiveness and Innovation Program (CIP), member of the PM World Today editorial advisory board and Distinguished International Fellow (DIF) appointed by International Cost Engineering Council.
Prof. (Dr.) Rajat Baisya (rkbaisya@hotmail.com) holds a Ph.D. in Chemical Engineering with over thirty years of industrial experience having worked in large Indian as well as in Multinational corporations covering all functional areas of management. He served as a Senior Professor in the areas of Marketing and Strategic Management and also of International Business and Project Management at Indian Institute of Technology Delhi and as the Head of the Business School at IIT Delhi. He was President and CEO of Emami Group of Companies, Senior Vice President Business Development of Reckitt Benckiser India Ltd., General Manager (Projects) of Goetze India Ltd. and Controller–Corporate Planning of United Breweries Group. He has also been associated with companies like Escorts Ltd., Best Foods International (Unilever Group) and Parle-Bisleri Group in a senior management capacity. With over 350 research publications and four books to his credit. Prof. Baisya has served as a member of Research Management Board of International Project Management Association (IPMA), Switzerland and as Lead Assessor of IPMA Project Excellence Award. He is a member of the editorial advisory board of PM World Today. He serves on the board of many private and public companies and in many Government committees. He is the editorial board member of many National and International journals. He was the Visiting Professor at ENPC International Business School, Paris as well as at NPU, Xian, China. He is also an Adjunct Professor at Indian Institute of Management, Rothak. He is the Founder President of Project & Technology Management Foundation (a non-profit society, http://www.ptmfonline.com/). He is a certified Management Consultant working for many global corporations in India and abroad. Prof. Baisya is a Fellow of Institute of Engineers (India) and also of Indian Institute of Chemical Engineers.
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Explorations in Management Thought : A Festschrift Honoring Prof. Ishwar Dayal - Deepak Dogra |
Author |
Deepak Dogra Vinay Auluck
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Cover Price : Rs 595.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 8180521249 YOP : 2009
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Binding : Hardback Total Pages : 312 CD : No
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DESCRIPTION
It is an old academic tradition that at an appropriate stage in the career of an eminent scholar a volume is put together in his honour containing the writings of colleagues and students. To honour Prof. Ishwar Dayal for his contributions to management development, authors have edited this Festschrift.
This Festschrift has write – ups, eulogies and articles from such persons who have been long time career associates, colleagues, friends and students of Prof. Dayal. In addition, this festsxhrift also has interview and articles covering a gamut of management issues in the Indian context.
This book is an excellent resource for business leaders, consultants, researchers and management professionals.
CONTENTS
Preface : The Beginning
About Prof. Ishwar Dayal
An Interview with Prof. Dayal
Some Remembrances
– Dayal and Camaraderie (Rolf Lynton)
– Not McKinsey but Dayal (N Vaghul)
– Dayal and Shri Ram Centre for IR and HR (Vinay Bharat-Ram)
– Dayal and ‘PFC Culture’ (Uddesh Kohli)
– Dayal: A Personal Tribute (Abad Ahmad)
– Dayal as a Professor of OB (Baldev R Sharma)
– Dayal: ‘A Renaissance Man’ (George Koreth)
– Ishwar Dayal: A Remembrance (Mrityunjay Athreya)
– Dayal: A Multi-faceted Personality (Kuldeep Mathur)
– A Guru Par Excellence (Sunil Abrol)
– A Tribute to Excellence (Punam Sehgal)
– Dayal as Knowledge Manager (Tariq Ashraf)
– Dayal as a Consultant (A A Niazi)
– Dayal from a Banker’s Perspective (S K Kapoor)
– Dayal and his Pro-social Attitude (Mirza S Saiyadain)
– A Salute to Dayal by an Army Officer (D N Verma)
– Ad Guru or Ed Guru: Creativity in a Maestro (Freda Joseph Swaminathan)
– Dayal and his Wife as Mentor-Guide (Marcle Parker)
– With Naman to a Guru (N L Verma)
– Dayal as a Teacher (G Venkataraman)
– Dayal as a Management Researcher (J S Sodhi)
– Dayal as an Institution Builder (T V Rao)
– Impressions about Dayal by an Engineer (M P V Shenoi)
– Dayal as a Catalyst in Transforming a Manager into a Teacher (Vinay Auluck)
– Dayal with a Human Touch (Kewal Sony)
– Dayal as a Leader (Padmakali Mishra)
– Dayal as a Role Model for Behavioural Scientists (Pradeep Prakash)
– Dayal as Karmayogi (Abhijit Roy)
A Few Appreciations by Varied Persons
Contributed Articles on Institute Building and Management Education
– My Institution Building Experiences at IIMA, NHRDN and AHRD (T V Rao)
– Organisation Development in LIC A Perspective on Prof. Dayal (K Kalyanaraman)
– Leadership and Organisational Revitalisation (Sushil)
– Positioning of Values in Management Education (Upinder Dhar)
– A Reflection on what Industry Expects from B-Schools (C S VenkataRatnam)
– New Directions in Management Thought (Subhash Sharma)
– Issues in Imparting Management Education (Umashankar Venkatesh & Kamlesh Mishra)
– Does ICT in Education Enhance Learning? (M P Gupta & Madhusudan V Rao)
– The ‘Role’ of Behavioural Science Trainer in Managing Change (Rajesh Singh)
– Building Enduring Leadership (Mirza Yawar Baig)
– Business Practices: Islamic Roots and Cultural Dilemma (M Moshin Butt)
– HRD Effectiveness In LIC A Model Based Study (K Kalyanaraman)
Listing of Select Academic Writings of Prof. Ishwar Dayal
Over the Years
Notes on Contributors
ABOUT THE AUTHORS
Prof. Deepak Dogra is a management professional, having blend of industry and academia with experience in transforming businesses through application of mature business practices. He draws around fifteen years of experience in multinational and Indian companies pursuing the tenets of continuous improvement and leadership skills including: Knowledge Management, Organizational Development, Strategic Management, Cross-cultural Management and Evangelism.
Prof. Dogra did his Ph.D in Business Management from the Department of Management Studies, Indian Institute of Technology Delhi. He is founder Editor-in-Chief of Fortune Journal of International Management.
Prof. Vinay Auluck is a technocrat with professional experience of 34 years; over 23 years in senior managerial positions in India’s premier high technology institutions such as Indian Space Research Organizations and CMC and 11 years as faculty in reputed management institutes in India. He was also a research affiliate for the program for Information Resource Policy at Harvard University.
His academic research interests include performance evalution of enterprises & individuals, innovation and creativity in business design & modeling in knowledge based industries.
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Leadership Principles for Project Success - Thomas Juli |
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Cover Price : Rs 1,495.00
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Imprint : CRC Press ISBN : 9781439834619 YOP : 2013
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Binding : Hardback Total Pages : 284 CD : No
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I love this book…..takes what could be a tedious and laborious subject and makes it fun and interesting to read … fun of anecdotal examples …on my short list of recommended readings and references for an effective leader’s toolbox.
—Neal Whitten, PMP, Best Selling Project Management Author
… a great resource for not only projects, but for success in life in general.
—Lee Cockerell, Former Executive V.P., Walt Disney World Resort
… an essential step-by-step reference for the professional project manager.
—Robert Urwiler, CIO, Vail Resorts Inc.
Thomas Juli has drawn on his substantial experience in project management to show the way to success.
—Murray Weidenbaum, Former Chairman of the Council of Economic Advisers under President Ronald Reagan
... contains many helpful suggestions for creating ‘Wow Projects’: i.e. projects that surprise and delight their clients.
—Stephen Denning, Author of The Leader's Guide to Radical Management and The Secret Language of Leadership
… provides an excellent range of tools and advice to elevate your project role from manager to leader.
—Peter Taylor, Accomplished Leader, Professional Speaker, and Author of The Lazy Project Manager
… provides the reader with solid leadership concepts that are supported with a clear understanding of how to apply them specifically in the project environment.
—Michael O'Brochta, PMP, President, Zozer, Inc., Former Senior Project Manager at the CIA, Thought Leader, Author, Lecturer, and Trainer
… practical examples and templates enhance the quality of this exceptional book.
—Ginger Levin, Ph.D., PMP, PgMP, Project Management Consultant, and Lecturer, University of Wisconsin-Platteville
This book is about project success and it reveals the secret to achieving this success, effective project leadership. Filled with samples, templates, and guidelines, it covers the five principles of effective project leadership: building vision, nurturing collaboration, promoting performance, cultivating learning, and ensuring results. Using nontechnical language, this practical guide explains how to integrate these principles into daily work to help you effectively set up, manage, and align your projects for success.
Contents
Preface
Acknowledgements
About the Author
The World of Projects
The Nature of Projects
Project Management as a Cornerstone of Project Success
A Common Theme: Projects in Trouble
Leadership and Project Success
Application Suggestions
THE PROJECT LEADERSHIP PYRAMID
Introducing the Project Leadership Pyramid
The Difference Between Management and Leadership
The Power of Simplicity
Common Themes of Leadership
The Five Principles of Effective Project Leadership
The Metaphor of the Pyramid
Structure of Part I
Application Suggestions
Principle 1: Build Vision
Vision
Project Objectives
Vision vs. Project Objectives
Building Vision: First Steps
The Person Who Builds Vision
Characteristics of Vision Builder
It Takes a Project Leader — and a Team
Timing of Building Vision
Value of Building Vision
Application Suggestions
Principle 2: Nurture Collaboration
The Heart and Soul of a Project
Team Building
The Juice of Teamwork
The Project Leader and the Team
Self-Organizing Teams
The Project Team as the Power Base of the Project Leader
Collaboration Beyond Team Boundaries
Nurturing Collaboration — First Steps
The Value of Collaboration
Application Suggestions
Principle 3: Promote Performance
The Performing Project Team
Rule 1: Be a Role Model
Rule 2: Create the Right Environment
Rule 3: Empower Your Team
Rule 4: Develop a Solution-and-Results Orientation
Toward Problems and Risks
Rule 5: Invite Productive Competition
Rule 6: Let It Happen
Rule 7: Celebrate Performance
The Extended Project Team
The Right Timing
Value of Performance
Application Suggestions
Principle 4: Cultivate Learning
Certainty in an Uncertain World: Change and Mistakes
The Status Report
Review Sessions
Regularity
Focused Lessons Learned
Rotate Positions
Vary Locations
Training
Timing: It Is Never Too Late to Learn, Unless
Banning Learning
Invite External Project Reviews
Extended Team Learning
Learning and Innovation
The Value of Learning
Application Suggestions
Principle 5: Ensure Results
Project Success Is Not Measured Solely by Results
Responsibility for Results: Project Leader and Team
Critical Success Factors of Results
Interim Results
Timing of Results
The Value of Ensuring Results
Application Suggestions
The Dynamic Pyramid
Five Principles, One Project Leadership Pyramid
The Resulting 5×5 Pyramid
8.2.1 Principle 1: Building Vision
8.2.2 Principle 2: Nurturing Collaboration
8.2.3 Principle 3: Promoting Performance
8.2.4 Principle 4: Cultivating Learning
8.2.5 Principle 5: Ensuring Results
A New Definition of Project Success
Simple and Yet Complex: The Five Principles of Effective Leadership
Application Suggestions
THE PROJECT LEADERSHIP PYRAMID IN PRACTICE
Practicing the Principles
Purpose and Objective of Part II
Returning "Power" Exercises
9.2.1 Guided Brainstorming
9.2.2 Power Workshop: Breakouts and Plenum
9.2.3 Questionnaires
Project Initiation and Set-Up
Identifying and Defining Your Playing Field
10.1.1 Your Own Role
10.1.2 Organizational Project Environment
10.1.3 Stakeholders
10.1.4 Project Charter: Summarizing Your Understanding of the Project
Vision-Building Workshop
10.2.1 Presentation of Official Project Charter
10.2.2 Project Motivation Statement
10.2.3 Project Vision Statement
10.2.4 SMART Project Objectives Statement
10.2.5 Critical Success Factors
10.2.6 Next Steps
10.2.7 Practical Tips for a Vision-Building Workshop
Team Norming Workshop
10.3.1 Project Motivation, Vision, Objectives, and Scope
10.3.2 Roles, Responsibilities, Expectations, and Motivations
10.3.3 Engagement Rules on Individual and Team Level)
10.3.4 Next Steps
10.3.5 The Value of a Team Norming Workshop
Scoping
10.4.1 Part 1: Gathering Requirements
10.4.2 Part 2: Prioritizing Requirements
10.4.3 Part 3: Building the Plan
10.4.4 A Word on Documentation
10.4.5 Timing
Project Execution
Empower Your Team and Let It Deliver
Involve and Add Value to the Extended Team
Project Reviews
Status Reporting
Project Pyramid Assessment Guidelines
Secure Ongoing Learning and Promote Innovation
Coping with Challenges to the Project Leadership Pyramid
11.7.1 Challenges to Principle 1: Build Vision
11.7.2 Challenges to Principle 2: Nurture Collaboration
11.7.3 Challenges to Principle 3: Promote Performance
11.7.4 Challenges to Principle 4: Cultivate Learning
11.7.5 Challenges to Principle 5: Ensure Results
Projects in Trouble
Expect the Unexpected
Realigning Project Objectives and Stakeholders’ Expectations in a Project Behind Schedule and Over Budget
12.2.1 Workshop Set-Up
12.2.2 Breakouts
12.2.3 Prioritization
12.2.4 Workshop Benefits
12.2.5 Practical Tips
Realignment with Team Involvement
12.3.1 Workshop Set-Up
12.3.2 Workshop Step 1: Revisiting the Past
12.3.3 Workshop Step 2: Assessing the Present
12.3.4 Workshop Step 3: Building the Future
12.3.5 Lessons Learned from Project Realignments
External Project Rescue
Canceling a Project
Working on a Troubled Project — Without Being in Control
Closing a Project
Necessary and Sufficient Conditions for Project Success and Closure
Delivering Results and Making Sure They Arrive at Their Right Destination
Conducting and Sharing Sunset Reviews
Celebrating and Giving Out Rewards
Summary
Key Exercises of the Project Leadership Pyramid
14.1.1 Key Exercise of Principle 1 (Building Vision): Vision-Building Workshops
14.1.2 Key Exercises of Principle 2 (Nurturing Collaboration): Team Norming Workshops and Team-Building Activities
14.1.3 Key Exercise of Principle 3 (Promoting Performance): Team Empowerment
14.1.4 Key Exercise of Principle 4 (Cultivating Learning): Regular Project Reviews and Continuous Learning and Self-Improvement
14.1.5 Key Exercise of Principle 5 (Ensuring Results): Regular, Interim Results
A Call for Action and Creativity
THE PERSONAL LEADERSHIP PYRAMID
How to Become an Effective Project Leader
Leadership Perspectives
Top-Down Leadership
Bottom-Up Leadership
The Lonely Warrior Leadership
Follow the Principles of the Project Leadership Pyramid
Appendices
Bibliography
Index
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Training in the Workplace - Helen Rainbird |
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Cover Price : £ 9.99
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Imprint : Palgrave / Macmillan ISBN : 0230527299 YOP : 2007
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Binding : Paperback Total Pages : 304 CD : No
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REVIEWS
'...comprehensive and cogent , presenting a variety of issues, expertly argued.' - Alistair Goldsmith, University of Strathclyde
'An up-to-date, pragmatic approach, much needed.' - Stuart Bryan, University College Warrington
DESCRIPTION
Aimed at MBA and post-experience students as well as advanced undergraduates, this book targets their needs and interests by providing a practical, experience-led approach whilst still maintaining a critical focus.
The well-known contributors defeat the criticism that training is a 'dry' subject by focusing on the relevance of training to the workplace and the management of change.
CONTENTS
Introduction and Overview
The Organisation of the Training Function in Large Firms
Reconciling Individual and Organisational Development: Issues in the Retail Banking Sector
Performance Management and Training
Multinational Companies: Innovators or Adaptors?
Training in Greenfield Sites
Training and New Forms of Work Organisation
Workplace Industrial Relations and Training
The Worker Basic Skills 'Crisis': Some Industrial Relations Implications
Unions and Workplace Learning: Conflict or Cooperation with the Employer?
Work Placements for Young People
What Engineers Learn in the Workplace and How They Learn It
Adult Learning and the Workplace
Workplace Learning and the Limits to Evaluation
ABOUT THE AUTHOR
HELEN RAINBIRD is Professor of Industrial Relations at University College Northampton and an Associate Fellow at the Industrial Relations Research Unit at the University of Warwick. She has researched and written on the interface between industrial relations and vocational training and has a particular interest in trade unions and workplace learning. Her research interests include the comparative European Dimension on training policy and institutions; the relationship between access to learning and inequality at work; and the concept of apprenticeship as a model of learning. She has a close working relationship with the public sector union, UNISON. |
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Implementing the Project Management Balanced Scorecard - Jessica Keyes |
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Cover Price : Rs 2,495.00
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Imprint : CRC Press ISBN : 9781439827185 YOP : 2013
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Binding : Hardback Total Pages : 448 CD : Yes
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Business managers have long known the power of the Balanced Scorecard in executing corporate strategy. Implementing the Project Management Balanced Scorecard shows project managers how they too can use this framework to meet strategic objectives. It supplies valuable insight into the project management process as a whole and provides detailed explanations on how to effectively implement the balanced scorecard to measure and manage performance and projects.
The book details a tactical approach for implementing the scorecard approach at the project level and investigates numerous sample scorecards, metrics, and techniques. It examines recent research on critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. It also explains how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning and innovation, and financial.
Filled with examples and case histories, the book directly relates the scorecard concept to the major project management steps of determining scope, scheduling, estimation, risk management, procurement, and project termination. Complete with a plethora of resources in its appendices and on the accompanying CD, the text includes detailed instructions for developing a measurement program, a full metrics guide, a sample project plan, and a set of project management fill-in forms.
Contents
Foreword
Preface
Acknowledgments
About the Author
Balanced Scorecard and the Project Manager
Adopting the Balanced Scorecard
Example: FedEx
Attributes of Successful Project Management Measurement Systems
Project Management Office
Project Management Process Maturity Model (PM)2 and Collaboration
Aligning the Project to Meet Strategic Objectives
Altering the Balanced Scorecard to Be Project Specific
Validating the Project Scorecard
Establishing Performance Measures
Developing Benchmarks
Aligning the Project to Meet Financial Objectives
Cost–Benefit Analysis
Break-Even Analysis
Estimating ROI for a Project
Earned-Value Management
Rapid Economic Justification
Calculating the Net Worth of Organizational Information
IAM: Intangible Assets Monitor
Aligning the Project to Meet Customer Objectives
Customer Intimacy and Operational Excellence
The Customer Satisfaction Survey
The Customer Economy
End Users Want Innovative Systems
Aligning the Project to Meet Business Process Objectives
Measuring the Utility
Integrating CMM into Business Process Objectives
Quality and the Balanced Scorecard
Process Performance Metrics
Aligning the Project to Promote Learning and Growth
Liberate Rather than Empower
The Challenge of Peopleware
Attributes of the Good Project Manager
A Better Workforce
What Else Can Go Wrong
Team Dynamics
Teaming Tools
The Virtual Team
Training
Balanced Scorecard and Project Scope Management
Defining Business Goals
Defining Project Goals
Defining Project Scope
Balanced Scorecard and Project Scheduling
The Task Network
Project Scheduling
Project Management Charts
Leveling and Resource Allocation
When the Resources Are Human
Balanced Scorecard and Project Estimation
The Importance of Project Estimation
WBS: The Basis for Project Estimates
The Process of Human Resource Estimation
Other Estimation Techniques
Estimating Resources
Budgeting
Balanced Scorecard and Project Risk
The Proactive Risk Strategy
Risk Management
RMMM Strategy
Risk Avoidance
Quantitative Risk Analysis
Risk Checklists
Balanced Scorecard and Procurement Management
Outsourcing
Procurement Planning
Acquisition Methodology Steps
Procurement Risk Management
Balanced Scorecard and Project Termination
All Good Things Must Come to an End
The Project Audit
Change Control
Appendix A. Business Strategy Primer
Appendix B. Value Measuring Methodology
Appendix C. Establishing a Measurement Program
Appendix D. Selected Performance Metrics
Appendix E. The Malcolm Baldrige National Quality Award Program
Appendix F. The Feasibility Study and Cost–Benefit Analysis
Appendix G. Project Plan Outline
Appendix H. Project Management Glossary
Appendix I. Staff Competency Survey
Appendix J. Behavioral Competencies
Appendix K. Balanced Scorecard Best Practice Metrics for Projects
Appendix L. Benchmarking Data Collection Techniques
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Management of Technology and Innovation for Competitive Advantage,2nd Edn - Vijay Kumar Khurana and Anil K Saini |
Author |
Vijay Kumar Khurana Anil K Saini
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Cover Price : Rs 695.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789385462658 YOP : 2017
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Binding : Paperback Size : 6.25" X 9.50" Total Pages : 574 CD : No
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About the Book
In this modern era of high competition and fast changes, ‘Management of Technology and Innovation’ is assuming ever increasing importance in shaping progress and future of nations and business firms. This book covers both management and economic aspects of technology and innovation from macro as well as micro perspectives. It also discusses the steps and strategies for dealing with the rapid and dynamic change introduced by technology and innovation.
Simplicity of writing style with illustrations and problems for self study are the hall mark of this new edition. The book has been written to make learning easy especially for beginners. The book meets most course contents of the management and commerce students of various Indian universities at UG/PG level, including MBA students of GGS IP University. Previous year end term question papers of GGS IP University have been placed in the last section of the book.
Besides, the book also provides deep insights into many contemporary issues/topics including:
• Disruptive Technologies and Innovations: Managing the Change • MEET Framework for Managing Organizational Creativity • Techniques for Harnessing Organizational Creativity • Harnessing Serendipity • Innovative Organizations • Turbulence Management • Organizational Transformation
• PICS Framework for Managing Organizational Transformation
Contents
1. Importance of the Subject 2. Science and Technology 3. Management of Technology
4. Technology Intelligence and Forecasting 5. Technology Generation 6. Creativity and Invention
7. Innovation Management 8. Technology Acquisition and Transfer 9. Technology Absorption
10. Technology Diffusion 11. Technology Maturity, Obsolescence and Discontinuities 12. Technology Assessment and Audit 13. Technological Change 14. Organizational Change Management
15. Organizational Transformation Previous Year End Term University Question Papers – GGS IP University
About the Author
Dr. Vijay Kumar Khurana is working as a ‘Professor’ at Maharaja Agrasen Institute of Management Studies (MAIMS), Rohini, Delhi. He holds degrees of MBA from FMS, University of Delhi, M Sc (Software) from Kurukshetra University, and Ph.D. from Bundelkhand University, Jhansi. Dr. Khurana carries with him a rich experience of more than 32 years, out of which he worked for nearly 14 years with reputed companies in the private sector, and for the last 18 years, he is in academics, teaching management and commerce students. He has officiated as a Director at few management institutes namely DPCIM, RCM and HIM. He has written/presented many research papers on ‘Technology, Innovation and Creativity’ for national and international journals/conferences. Dr. Khurana also remained editor of journal ‘J-GIBS’, chief editor of journal ‘(Global) Evolution’ and editor of journal ‘Effulgence.’ Presently he is editor-in-chief of ‘MAIMS Journal of Management.’
Dr. Anil K Saini is working as a ‘Professor’ at University School of Management Studies, GGS Indraprastha University, Delhi. He holds degrees of MCA, MBA, and Ph.D. from FMS, University of Delhi. He carries with him blend of industrial and academic experience of more than 32 years out of which six years in the industry in responsible capacities. Dr. Saini has to his credit twelve published books and over ninety papers in national and international journals/conferences. Dr. Saini is also the Director of Industry Interaction Cell of the University. He has been pro-actively involved with professional associations and is Senior Life member of Computer Society of India (CSI), Fellow of Institution of Electronics and Telecommunication Engineers (IETE), Life Member of AIMA, Operational Research Society of India (ORSI). Dr. Saini is a member of the Board of Studies of AIMA and Jamia Millia Islamia University since 2011. His major interests include: Computer Applications, Information Systems, Databases, Technology and Innovation Management, Knowledge Management and Healthcare systems.
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Family Managed, Multinationals and Public Sector Enterprises - Ishwar Dayal |
Author |
Ishwar Dayal Mirza S. Saiyadain Deepak Dogra Kewal Soni, Poornima Gupta, Lubna Nafees
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Cover Price : Rs 295.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9788180522376 YOP : 2019
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Binding : Paperback Size : 6.25" X 9.50" Total Pages : 164 CD : No
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DESCRIPTION
The book is based on research undertaken by a group of well established researchers and consultants in management. They have been engaged in a series of studies to identify problem areas that organizations in traditional societies would have to face in the emerging intensely competitive business environment. Based on in-depth interviews with chief executives, their immediate subordinates and select workers in fourteen organizations, the researchers have discussed in this book management styles of family managed businesses, multinationals and public sector enterprises and the strategic choices that they would have to make to prepare their organizations for the new challenges. The researchers have chosen these three categories of organisations which constitute more than ninety per cent of the organizations in the country.
CONTENTS
Preface The Newer Demands on Organisations The Nature of the Study and the Sample The Management Style in Family Businesses Managing Styles of Multinationals The Management Styles in Public Sector Enterprises Job Satisfaction and Organisational Culture Preparing for New Challenges Survey of Literature References Case Studies: Case Study I: Kamla Dials & Devices Ltd. Case Study II: Atlas Cycles Index.
ABOUT THE AUTHOR
Professor Ishwar Dayal has just retired as the chairman of the Academic council of Fortune Institute of International Business, New Delhi. He joined Indian Institute of Management, Kolkata, in 1963 as Senior Professor. He moved over to the Indian Institute of Management, Ahmedabad, in mid 1967 and has held several academic positions since including, Director, IIPA, New Delhi; National Fellow, ICSSR, New Delhi; Chief Technical Advisor (Project Head) ILO/UNDP Project on Management Development, Lagos, Nigeria; Founder Dean, IMI, New Delhi, and Founder Full-time Director, IIM, Lucknow.
There after Prof Dayal served as an Eminent Professor, The Institute of Integrated Learning in Management, New Delhi and Gurgaon, and was also Senior Fellow, Shri Ram Centre for IB & HR, New Delhi.
Prof. Dayal went to the University of Californina to study mechanical engineering after completing early college studies in India. He changed over to clinical psychology and did his post graduate studies in New York and London.
Prof. Dayal has been consultant to many large organisations in India such as SBI, Power Finance Corporation, LIC, IBP Ltd, IOC, Air India, Indian Airlines, NTPC, Mafatlal Industries, DCM, Voltas, Bank of Baroda and others. He was chairman of 18 member committee appointed in the year 2000 by Union Ministry of Human Resource Development to recommend on 'Policy Perspectives for Management Education'
Prof. Dayal has served on Corporate Boards of several organisations like Chairman, DCM Ltd; BE Ltd; IOC; NTC, UPSRTC etc. and several others. He is also member of the Governing Board of many management schools. Prof. Dayal has published 27 books and monographs and over 270 papers in journals and periodicals in India and abroad.
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Corporate Governance, Indian Reprint - Ulrich Steger (EX) |
Author |
Ulrich Steger Wolfgang Amann
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Cover Price : Rs 2,995.00
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Imprint : Wiley ISBN : 9788126550463 YOP : 2014
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Binding : Hardback Total Pages : 308 CD : No
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In this book, we present what we understand to be the value school of corporate governance. We are currently moving beyond the period of a heavy focus on scandals and crises that characteised not exclusively but especially the period between 2001 and 2008. We outline a multitude of areas where and how corporate governance could add real value. We paid particular attention to the necessity of a contingency approach when presenting our model of board types and roles. No “one-size-fits-all” model- such as for example suggesting a participatory approach for all settings or countries – emerges as a solution. The presented insights take idiosyncrasies and dynamics over time into consideration. The include the main issues and their real causes, ownership settings, country settings and new developments in corporate governance research and practice, such as optimizing corporate governance in and with subsidiaries, since the upper echelon hitherto received considerable attention and subsequently saw major improvements in their conduct. Instead of national laws, we rather emphasise typical patterns, dilemmas and solutions. We illustrate our points with in-depth case studies and highlighted learning nuggets. We alert the reader to be sensitive for typical dilemmas, traps and promising avenues forward when value creation is the goal. The adaptations of these insights to your current and future corporate governance settings and challenges will determine success of boards in the future.
Contents
About the Authors
Preface
Acknowledgments.
Part 1: Introduction.
Chapter 1: Corporate governance - beyond the scandals and buzzwords.
Chapter 2: International Corporate Governance - similarities across systems.
Part 2: Boards' Internal Dynamics.
Chapter 3: Information demand and supply for changing Board roles.
Chapter 4: Navigating through typical conflict patterns.
Chapter 5: Codes of conduct - the value added beyond compliance.
Chapter 6: Board evaluation.
Part 3: Corporate Governance in Specific Contexts.
Chapter 7: Corporate Governance dynamics in M&A.
Chapter 8: Corporate Governance in and with subsidiaries.
Chapter 9: Corporate Governance in developed versus emerging markets.
Chapter 10: Responsibilities in alternative forms of governance.
Part 4: Corporate Governance in Special Ownership Situations.
Chapter 11: Corporate Governance in family businesses.
Chapter 12: Corporate Governance dilemmas in private equity companies.
Part 5: Conclusion.
Index
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Total Supply Chain Management - Ron Basu |
Author |
Ron Basu J Nevan Wright
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Cover Price : Rs 595.00
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Imprint : Elsevier ISBN : 8131217412 YOP : 2008
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Binding : Paperback Total Pages : 408 CD : No
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About the Book :-
Total Supply Chain Management shows how to add value to the organization, whether it is in manufacturing or service sector, through the improved use of resources and supplier partnerships by taking into account the new challenges of the 21st Century and through the provision of improved customer satisfaction. The book provides :-
• A holistic approach of supply chain management balancing demand and supply and embedding the new challenges of global outsourcing, emerging markets, e-business and green issues
• A Focus on value chain management beyond the manufacturing sector in services and non profit organizations
• A comprehensive insight into lean and agile supply chain supported by tools and techniques and case examples
In this book, the authors have broken new ground. Traditional supply chain management is extended downstream to encompass customer relationship management. Upstream supply chain management has been expanded to include demand chain management. Other advances from traditional supply chain management texts are sections on e-business and supply chains for services and events management, for project management, for emerging markets and the chapter on green supply chain.
Contents :-
INTRODUCTION; The role of supply chain as a key value driver; Why Total Supply Chain Management; Understanding Total Supply Chain Management and its building blocks; BUILDING BLOCKS OF SUPPLY CHAIN; Customer focus and demand; Resource and capacity management; Procurement, purchasing and supplier focus; Inventory management; Operations management; Distribution Management; NEW DEMANDS AND TRENDS; Supply chain in service sectors and non-profit and charity organisations; Supply chain in emerging markets; E- supply chain; Lean and agile supply chain; Supply chain in the retail sector; Green supply chain; Supply chain for major projects; INTEGRATING SUPPLY CHAIN MANAGEMENT; Systems and procedures; Sales and operations; Planning supply chain performance management; Case study examples.
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Research Methods for Organizational Studies - Donald P. Schwab |
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Cover Price : Rs 595.00
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Imprint : T & F / Routledge ISBN : 0805847278 YOP : 2008
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Binding : Paperback Total Pages : 352 CD : No
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About the Book :-
This revision of a best selling research methods textbook introduces social science methods as applied broadly to the study of issues that arise as part of organizational life. These include issues involving organizational participants such as managers, teachers, customers, patients and clients, and transactions within and between organizations.
In this new edition, chapter 19 now focuses on describing the modeling process and outcomes. An entirely new chapter 20 now addresses challenges to modeling. It goes substantially beyond a discussion of statistical inference. It also discusses issues in interpreting variance, explained estimates, and standardized and unstandardized regression coefficients. A new capstone chapter 21 helps students recognize good research. This textbook is accompanied by an Instructor's Manual for course use.
Contents :-
Preface. Part I: Overview. Introduction. A Model of Empirical Research. Part II: Measurement: Understanding Construct Validity. Measurement Foundations: Validity and Validation. Measurement Applications: Research Questionnaires. Part III: Design: Addressing Internal Validity. Research Design Foundations. Design Applications: Experiments and Quasi-Experiments. Design Applications: Field Studies and Surveys. Part IV: Analysis: Investigating Empirical Relationships. Data Analysis Foundations. Analysis Applications: Describing Scores on a Single Variable. Analysis Applications: Simple Correlation and Regression. Analysis Applications: Multiple Correlation and Regression. Part V: Statistical Validation. Statistical Inference Foundations. Statistical Inference Applications. Part VI: Generalization: Addressing External Validity. External Validity. Part VII: Research Reports. Research Report Writing. Part VIII: Extensions. On Incomplete Data. On Reliability. On Multicollinearity. On Casual Models and Statistical Modeling. On Statistical Modeling Challenges. On Good Research.
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The Theory and Practice of Change Management - John Hayes |
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Cover Price : £ 7.99
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Imprint : Palgrave / Macmillan ISBN : 0230226944 YOP : 2008 Edition : 2008
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Binding : Paperback Total Pages : 424 CD : No
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Reviews :-
‘This is a wonderful book on organizational change and development, which is especially well researched and well written and offers a rare blend of scholarly insight and application. Students are in for a treat with the book’s clever mixture of text, exercises and cases.’ – John Harris, Associate Professor of Management, University of Wisconsin-Green Bay, USA
'This is a major development upon the first edition, and a 'must have' volume on anyone's bookshelf of introductory texts to change management.' - Dr Richard J. Badham, Professor of Management, Macquarie Graduate School of Management, Sydney, Australia.
'Essential reading for students and practitioners alike.’ - Professor David Wilson, Warwick Business School, UK.
About the Book :-
The Theory and Practice of Change Management examines the key theoretical perspectives on organizational change. It clearly demonstrates how the various themes can be applied within organizations to deal with the issues arising from internally planned and externally imposed change. Key points are illustrated with case studies and a wealth of mini-exercises help readers relate theory to their own experience of change and explore how theories can be applied practically to provide a range of approaches to managing the problems associated with change.
Cohesive, accessible and clearly written, The Theory and Practice of Change Management is ideal for final-year undergraduates and MBA students.
Contents :-
List of Figures
List of Tables
List of Case studies
Preface
Acknowledgements
List of Abbreviations and acronyms
PART 1: CORE CONCEPTS
PART 2: RECOGNISING AND DIAGNOSING THE NEED FOR CHANGE
PART 3: MANAGING PEOPLE
PART 4: SHAPING IMPLEMENTING STRATEGIES AND MANAGING THE TRANSITION
PART 5: INTERVENTIONS
PART 6: KEEPING CHANGE ON TRACK
PART 7: DEVELOPING AND MAINTAINING HELPING RELATIONSHIPS
Author Index
Subject Index.
About the Author :-
JOHN HAYES is Professor of Management Studies at Leeds University Business School, UK, where he is also Director of COBRA, the Centre for Organisational Behaviour Research and Analysis. He teaches change management at Aarhus School of Business, Denmark, and at the Copenhagen Business School, Denmark, and has pursued an active career as a management consultant, working in the areas of change management and management development for a wide range of organizations.
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Principles of Management - Dr. B. S. Moshal |
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Cover Price : Rs 695.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9788180522758 YOP : 2021
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Binding : Paperback Total Pages : 568 CD : No
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About the Book :-
The text of this book has been developed and designed to cater to the needs of professional managers and management students of various Indian Universities and Business Schools. It may also be profitably used by the students of B.B.A and other professional courses.
Salient Features :-
1. An indispensable text for students of MBA, BBA, BBM, B Com and other undergraduate and postgraduate courses in management and commerce.
2. Focuses on planning and functions of management, organizational design and process, motivational; strategies and leadership.
3. Comprehensive coverage of topics through crisp language that helps to remember and relate with case study.
4. A must buy for all those who wish to understand the functioning of a well developed organization with ethics, policies, designs, controlling techniques, management of organizational change.
Contents :-
Preface, 1. Conceptual Framework of Management 2. Management Process, Roles and Functional Areas 3. Organisation and Management: Historical Perspective 4. Planning Function of Management 5. Plans: Types and Techniques 6. Business Policy and Strategy Formulation 7. Decision Making in an Organisation 8. Organisational Design and Process 9. Horizontal Dimension: Departmentalisation 10. Vertical Dimension: Authority and its Delegation 11. Organisational Structures 12. Motivating People at Work 13. Leadership in an Organisation 14. Communication Network in an Organisation 15. Controlling Process in an Organisation 16. Controlling Techniques and Coordination 17. Management of Organisational Change and Development 18. Management Case Study Method.
About the Author :-
Dr. B.S. Moshal is a Associate Professor, in Department of Commerce, Zakir Hussain Post Graduate Evening College, University of Delhi. He is also the founder director of Delhi College of Advanced Studies (I.P. University). After completing his post graduation in Management, from Lucknow University, he did his Ph.D from, Delhi School of Economics, Department of Commerce, University of Delhi.
He has more than two dozen articles and many working papers on Public system and Rural Industrialization to his credit. He has written many books on Management and Business Organization and has been closely associated with the MBA Program of IGNOU. He is also a visiting faculty in several Business schools, and former visiting faculty for the Institute of Chartered Accountants of India (ICAI).
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The Essential Drucker - Peter Drucker |
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Cover Price : Rs 495.00
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Imprint : Elsevier ISBN : 8131217191 YOP : 2008
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Binding : Hardback Total Pages : 368 CD : No
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About the Book :-
Peter Drucker's wide-ranging book, drawn from his best work, looks at management, the individual and society. He connects these themes of today's world with his usual clear-sighted and far-reaching style to create a work which encapsulates his essential and strongest writings in one volume.
Under the three headings, Drucker covers aspects such as what the non-profits are teaching business and the information that executives need today. In his section on the individual he gives advice on knowing your own strengths and values, your time and, intriguingly, the second half of your life. The third part on society encompasses the coming of the entrepreneurial society and citizenship through the social sector.
As an introduction to Peter Drucker's work or a complete overview, this title is one for everyone in management.
Contents :-
Part One - Management - Management as social function and liberal art; the dimensions of management; the purpose and objectives of a business; what the non-profits are teaching business; social impacts and social problems; management's new paradigm; information executives need today; management by objectives and self control; picking people - the basic rules; the entrepreneurial business; the new venture; entrepreneurial strategies.
Part Two - The Individual - effectiveness must be learned; focus on contribution; know your strengths and values; know your time; effective decisions; functioning communication; leadership as a work; principles of innovation; the second half of your life; the educated person.
Part Three - Society - a century of social transformation; the coming of entrepreneurial society; citizenship through the social sector; from analysis to perception.
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Marketing Strategy & Management - Michael J. Baker |
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Cover Price : £ 9.99
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Imprint : Palgrave / Macmillan ISBN : 0230226951 YOP : 2008 Edition : 2008
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Binding : Paperback Total Pages : 608 CD : No
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About the Book :-
The new edition of Marketing Strategy and Management brings a classic text up-to-date. Building on its reputation for academic rigor, it retains the traditional functional approach to marketing but incorporates current research and topical examples and cases to encourage students to apply theoretical principles and frameworks to practical real-world situations. It takes an analytical and strategic approach to marketing, providing a framework for the direction and management of the marketing function that will help students make effective marketing decisions.
Marketing Strategy and Management is an ideal core text for students taking 2nd or 3rd year modules in marketing management, stragetic marketing management and marketing strategy on undergraduate marketing degree, as well as specialist marketing master's degrees and MBA programmes.
Contents :-
PART 1: MARKETING STRATEGY
Prologue
Marketing and Competition
Marketing and Corporate Strategy
Principles of Strategic Marketing Planning
Analytical Frameworks for Strategic Marketing Planning
Research for Marketing
PART 2: MARKETING APPRECIATION
Macro-environmental Analysis
Industry and Competitor Analysis
Customer Analysis
Internal (Self) Analysis
Matching - Putting It All Together
Product Differentiation and Market Segmentation
Positioning and Branding
PART 3: MANAGING THE MARKETING MIX
The Marketing Mix
Product Policy and Management
Packaging
Pricing Policy and Management
Distribution and Sales Policy
Promotion Policy and Management
PART 4: IMPLEMENTING MARKETING
Customer Care and Service
Developing a Marketing Culture
The (Short-term) Marketing Plan
Implementation and Control
Current Issues and Future Trends
Recapitulation
Index.
About the Author :-
MICHAEL J. BAKER is eminent in the field of marketing. He founded the Department of Marketing at the University of Strathclyde, UK, in 1971, the first ever Department of Marketing in the UK. He is the founding editor of the Journal of Marketing Management and Journal of Customer Behaviour. He is currently President of the Academy of Marketing. He has supervised over 80 PhD students, 18 of whom are now Professors of Marketing. |
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INNOVATION AND ENTREPRENEURSHIP, REPRINT 2011 - Peter F. Drucker |
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Cover Price : Rs 450.00
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Imprint : Elsevier ISBN : 8131220108 YOP : 2011
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Binding : Paperback Total Pages : 272 CD : No
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Reviews :-
“Innovation is a discipline, with its own, fairly simple rules. And so is entrepreneurship. Neither of them requires geniuses. Neither of them will be done if we want for inspiration and for the ‘Kiss of the muse’. Both are work. And only those businesses, and those business executives, who accepts this are likely to survive.”
- PETER F. DRUCKER
‘On bookshelves crowded with books on management principles and practice and promising success and profit to their purchasers, this book stands head and shoulders above the rest.’
- THE ACCOUNTANT’S MAGAZINE
Contents :-
Foreword
Preface
Introduction: The Entrepreneurial Economy
Part I: The practice of innovation
Part II: The practice of entrepreneurship
Part III: Entrepreneurial strategies
Conclusion: The entrepreneurial society
Suggested readings
Index.
About the Author :-
Peter F. Drucker (1909-2005) was born in Vienna and educated in Australia and England, From 1929 he was a newspaper correspondent abroad and an economist for an international bank in London. From 1937 he was based in the United States, first as an economist for a group of British banks and insurance companies, and later as a management consultant to several of the country’s largest companies, as well as leading companies abroad.
Drucker had a distinguished career as a teacher, first as a Professor of Politics and Philosophy at Bennington College, then for more than twenty years as Professor of Management at the Graduate Business School of New York University. From 1971 to 2002 he was Clarke Professor of Social at Claremont Graduate School in California.
Drucker was regarded as the founding father of the study of management and in 2002 he was awarded the Presidential Medal of Freedom by President George W. Bush.
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Enterprise Resource Management - D. J. Syam |
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Cover Price : Rs 1,495.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9788180521423 YOP : 2019
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Binding : Hardback Total Pages : 256 CD : No
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About the Book :-
The primary objective of the book is to present relevant topics and draw the attention of the practicing business managers towards the imperatives of effective and efficient management of various available resources which are vital and sometimes critical for successful operations of the business enterprises where they are assigned responsibilities to achieve the desired results. In an era of increasingly globalised competitive business environment, adequate appreciation of the roles played by various resources and the efforts to be made for their optimum deployment and utilisation pose challenging tasks before the enterprise managers. This book seeks to present various aspects of enterprise resource management together with other relevant and related issues that also need adequate attention to support efforts towards resource optimisation for successful sustenance and probable growths.
Enterprise Resource Management (ERM) objectives, discussed in this book, attempt to focus on resource related tasks that require assiduous managerial contributions for achieving business excellence.
Contents :-
Foreword, Preface, 1. Resources: Vital Inputs for Business Enterprise Operations 2. Planning Resources for Business Enterprises 3. Commercial Exploitation of Natural Resources: Socio-Political and Environmental Issues 4. Adopting Strategies for Optimal Deployment and Utilization of Resources in Business Enterprises 5. Budgeting and Budgetary Controls for Resource Management in Business/Industrial Enterprises 6. Asset Management in Industrial Enterprises 7. Role of External Resources in Enterprise Operations 8. Impacts of Resources on Working Capital Management 9. Inventory Control: A Tool for Material Resource Optimization 10. Management of Energy — A Vital Resource for Enterprise Operations 11. Total Quality Management (TQM) Approach Helps in Resource Optimization for Business Excellence 12. Enterprise Resource Balancing: Inter-active Relationship Matrix to Enable Priority Targeting 13. ERM Versus ERP: Role Appreciation with Respect to Enterprise Operations 14. System-Support to Enterprise Resource Management 15. Some Miscellaneous Topics Relevant to Resource Management in Industrial Enterprises 16. Enterprise Resource Optimization, Annexures, Index.
About the Author :-
D. J. Syam (Dhurba Jyoti Syam) obtained his engineering degree in Electrical /Elect ronics from the University of Engineering and Technology, Dhaka, in 1962. He has to his credit over 38 years of working experience in different capacities in industrial and business houses. After a 3 years stint (1962–1965) as an Assistant Engineer with the Electricity Board Authorities at Dhaka, he worked as an Electrical Maintenance Engineer with M/s Hindustan Motors Ltd., Uttarpara, W.B., (1966–1968).
In 1968, he joined M/s Bharat Heavy Electricals Ltd., Hardwar as an Assistant Executive Engineer and rose to Additional General Manager. During his 31 years with BHEL, he handled various important assignments in the areas of project management, project feasibility studies and capital budgeting, and others such responsibilities.
His concurrent interest in education and training prompted him to become a referee (guide) for AMIE B-Course students of electrical engineering of IE (I) since 1972–73 till the end of 1999. He also served as a vice president of the Hardwar Management Association (affiliated to AIMA) for 4 years, (1993–1997). He also served as a member of the Executive Committee of IE (I) Roorkee Local Centre for 4 years, (1996–2000).
Currently, he is a consultant on industrial projects as well as ISO-9001-QMS certification and is also an accredited lead auditor (through FICCI and Nigel Bauer Associated to UK) for ISO-9001- QMS.
Beside this present book, he has also authored two other management books, titled – 'Capital Investment Projects: Concept to Commissioning' and 'Handbook of Corporate Operations Management'; these have been well received by professionals engaged in business administration as well as in management education and training.
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Organisational Theory and Behaviour, 3rd ed. 2012 - B.S. Moshal |
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Cover Price : Rs 795.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789381162606 YOP : 2020
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Binding : Paperback Total Pages : 760 CD : No
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New Arrival |
About the Book :The third edition of the book presents the separate chapters on Emotional Intelligence, Knowledge Management, Organizational Power and Politics and Employees grievance handling etc. Various experiences given on each chapter from real life situations of the organizations provide important clues to the managers for solving problems of organizations. The text of this book can profitably be used by the students, scholars of management and working executives.
Salient features :
- Text has been presented in an analytical form to provide an insight into the subject.
- Simple, lucid and effective language has been used.
- More emphasis has been placed on practical aspect of organisational problems and functioning.
Suitable examples and conclusions of the researches have been provided to bring clarity of concept.
- At the end of each chapter experiences of the organisations have been provided as to help managers
in understanding problems of their organisations.
- To facilitate application of knowledge of the subject the last chapter has been designed on
management case studies.
Contents :
1. Understanding Organisation 2. Organisational Objectives 3. Organisation and Social
Responsibility 4. Business Environment 5. Organisational Behaviour 6. Foundation of Individual Behaviour 7. Conceptual Framework of Management 8. Organisation and Management Historical Perspective 9. Organisational Design and Process 10. Horizontal Dimension: Departmentalisation 11. Vertical Dimension: Authority and its Delegation 12. Organisational Structures 13. Decision Making in an Organisation 14. Business Policy and Strategy Formulation 15. Motivating People at Work 16. Leadership in an Organisation 17. Communication Network in an Organisation 18. Controlling Process in an Organisation 19. Emotional Intelligence 20. Knowledge Management 21.Interpersonal Relations and Group Dynamics 22. Organisational Power and Politics 23. Organisational Conflicts 24. Employee's Grievance: Process of Handling 25. Managing Stress in Organisation 26. Organisational Change and Development 27. Organisational Culture 28. Building and Using Teams in an Organisation 29. Management Case Study Methods
About the Author :
Dr. B.S. Moshal is an Associate Professor in Department of Commerce, Zakir Hussain Postgraduate Evening College, University of Delhi. He is also the founder director of Delhi College of Advanced Studies (I.P. University). After completing his post graduation in Management from Lucknow University, he did his Ph.D. from Delhi School of Economics, Department of Commerce, University of Delhi.
He has more than two-dozen articles and many working papers on public system and rural industrialisation to his credit. He has written many books on Management and Business Organisation has been associated with MBA Programme of IGNOU.He is also a visiting faculty in several business schools, and Former Visiting Faculty for the Institute of Chartered Accountants of India (ICAI).
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Business Organisation & Management - 4th Edn - R.C. Bhatia |
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Cover Price : Rs 295.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789381162200 YOP : 2015
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Binding : Paperback Size : 7.25"x9.5" Total Pages : 371 CD : No
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New Edition |
About the Book :-
This book has been specially prepared keeping in view the revised syllabus of B.Com. Course of Delhi University according to the semester. An attempt has been made to make this book as a comprehensive and up-to-date as possible with regard to its objects, which will meet in full measure the requirements of commerce students. A considerable variety of exercises have been set at the end of the book. Most of these exercises have been added by the author and others are based upon the various examination papers.
Objective: The Course aims at providing a basic knowledge to the students about the organisation and management of a business enterprise.
Salient features:
►The language is very simple and lucid.
►Full coverage of the prescribed syllabus.
►Systematic and sequential arrangement of topics.
►Tables and diagrams to illustrate the text.
►Exercises at the end of every chapter for self-examination.
Contents :-
1. Nature and Scope of Business 2. Business System and Contemporary Business Environment 3. Forms of Business Organisation 4. An Entrepreneurial Process 5. Basic Considerations in Setting up a Business Enterprise 6. Emerging Trends in Business—BPO, Service Sector and E-commerce 7. The Process of Management 8. Organising 9. Dynamics of Group Behaviour 10. Leadership 11. Motivation 12. Controlling, 13. Marketing Management 14. Financial Management 15. Human Resource Management 16. Change Management.
About the Author :-
Dr. R.C. Bhatia, M.A. (Economics), M.Com., Ph.D., teaching in Shyam Lal College (Eve.), Department of Commerce, University of Delhi. He has 35 publications to his credit besides many articles in leading newspapers, magazines and U.G.C. Journals.
He is associated with Institute of Company Secretaries of India, Institute of Cost and Works Accountants of India, Indira Gandhi National Open University, Guru Gobind Singh Indraprastha University, Uttarakhand Open University, Bareilly, All India Management Association, The Institute of Electronic and Telecommunication Engineers, National Institute of Open Schooling, Board of Technical Education in Delhi, Haryana and U.P.
He is a member of several expert examination bodies and syllabus committees at Central and State levels.
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Essential Communication Skills , Reprint 2016 - Shalini Aggarwal |
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Cover Price : Rs 295.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9788180522802 YOP : 2019
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Binding : Paperback Total Pages : 192 CD : No
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New Arrival |
About the Book :-
If communication is a social need for an individual, it is also the lifeblood for an organization. While we as individuals communicate 70% of our waking time, an organization communicates 90% of its working time. The role of communication in an organization can be seen as a job of bringing all aspects of the business together. That is why one needs to understand business communication at different levels – the individual level, the organizational level and the augmented level. The entry of multinationals into India has meant a sea-change on the job front for the youth of the country. There are many prestigious and high paying jobs available today but the competition for these jobs is very tough and these jobs are available only to those with excellent communication skills as well as academic achievements.
Salient features :-
• Covers the entire syllabus prescribed by the various universities.
• The language of the book is simple, coherent and practical.
• Explains the meaning and importance of communication, verbal and non-verbal communication, group communication, business etiquettes, business ethics, etc.
• Enlists several the ways of writing effective business messages, business reports, resumes and applications.
Contents :-
Preface, Acknowledgement, 1. Basics of Communication 2. Types of Communication 3. Barriers to Effective Communication 4. Listening Skills 5. Group Communication/ Meetings 6. Presentation Skills 7. Business Etiquette 8. Business Ethics 9. Impact of IT on Communication 10. Writing Effective Business Messages 11. Types of Business Messages 12. Business Reports 13. Business Proposals 14. Resumes and Application Letters 15. Interview 16. Case-Study Analysis, Index.
About the Author :-
Shalini Aggarwal is associated with NDIM, New Delhi as a senior lecturer in Business Communication. She has experience of several years in teaching in leading management schools of Delhi. Her specialization lies in Soft Skills, Managerial Communication and Personality Development.
She has done her M. Phil. (Eng.) and M. A. (Eng.) from Panjab University and is
currently, pursuing postgraduate programme in HR (PGPHR) from IMT, Ghaziabad. |
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Humanising Management - G.P. Rao |
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Cover Price : Rs 1,195.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789380156385 YOP : 2019
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Binding : Hardback Size : 6.25" X 9.50" Total Pages : 243 CD : No
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About the Book
The book postulates that faith in the innate divinity, basic goodness and intrinsic altruism has been the driving force for human existence, growth and development. Based upon the faith, it offers an approach for management develop sensitivity to be able to feel the needs of other without being asked. The components of such an approach are maternalistic management, Spandan (heartbeat)and Universal Oneness. To translate the approach into reality, the book offers, 3 D Process of inculcation of Human Values in organisations. The assumption and experience is that such inculcation and integration of values enables the management achieve an optimal balance between Results and Relations - paving the way for evolution of what is called as Functionally Humane Organisation.
About the Author
G.P. Rao is M.A. (Economics), Born in 1937, PG Diploma in Management, IIM Calcutta and D. Phil on the thesis, Industrialisation and Worker Protest. Taught in IIM, Calcutta (1966-70), Panjab University, Chandigarh (1971-81) and had been Senior Professor and founding Head of Department of Management Studies, Madurai Kamaraj University, Madurai. His teaching, research, training and consultancy interests have had been Managerial Communication, Interpersonal Effectiveness, Human Values in Management. The two major assignments, which helped Rao obtain deeper insights in the field, have been Sir Ratan Tata Visiting Fellowship, MCHV IIM, Calcutta (1995-96) and AICTE Emeritus Fellowship (1999-2002). The initiative taken by the participating industrial organisations and management institutions in the AICTE Study led to the formation of Spandan as NGO-of which Rao has been Founder Chairman since its inception in 2002. |
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Global Financial Management - Joseph Anbarasu |
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Cover Price : Rs 895.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9788180522536 YOP : 2010
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Binding : Paperback Total Pages : 735 CD : No
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About the Book
This textbook on Global Financial Management represents a major development in content, approach and presentation. It combines both academic and practical case studies. It covers the entire range of issues, that have evolved during the last decade in the context of global finance.
Salient features
• Twenty-one well-structured chapters
• Suitable case studies at the end of chapters
• New pedagogical features like learning objectives, review questions and important terms used in the chapters
• New topics like Corporate Governance and Designing Capital Structure
• Appropriate and contextual examples and illustration, wherever required
• Covers a wide range of topics in international context
Global financial management is used extensively in various courses at all level in colleges as well as universities. This textbook is specifically intended for use at both UG and PG levels. This can be prescribed as the textbook of M.Com., M.B.A., M.F.M. and professional courses like C.A, C.F.A., etc.
Contents
Preface, 1. International Finance and Multinational Business Firms 2. International Monetary System 3. Balance of Payment 4. Foreign Exchange Markets 5. Determination and Forecasting of Exchange rates 6. International Banking 7. International Financial Markets 8. International Equity Market 9. Futures and Options in Foreign Exchange 10. Swaps 11. International Portfolio Investments 12. Currency Risk 13. Measuring and Managing Transaction Exposure 14. Measuring and Managing Translation and Economic Exposures 15. Foreign Direct Investment 16. Cost of Capital for Foreign Investments 17. Designing Global Capital Structure 18. International Project Appraisal 19. International Cash Management 20. Foreign Trade Financing 21. Corporate Governance Around the World, Index
About the Author
Joseph Anbarasu (Ph.D., Bharathidasan University, 2001) is Reader in Commerce at Bishop Heber College (Autonomous), Tiruchirappalli. He has been teaching International Financial Management and International Finance to the students of management in Heber Institute of Business Administration, Bharathidasan University and joseph Institute of Finance, Tiruchirappalli. He also taugh portfolio management, project management and working capital management at IGNOU for more than a decade.
He has co-authored books on Financial Services (5th Reprint), Financial and Investment Management, and authored books on Statistics and Quantitative Techniques (second revised editions). He research interest is on risk management in financial institutions. He has published many papers on the area. At present, he teaches in Appalachian State University, Boone NC, USA as a visiting professor of finance.
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Management : Theory and Practice, 2011 - J.P. Mahajan |
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Cover Price : Rs 995.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789380618579 YOP : 2011
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Binding : Paperback Total Pages : 900 CD : No
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About the Book
This book is designed to cater to the needs of students preparing for BBA, MBA, and other professional courses. The study material is also suitable for practising managers.
Salient features
• Explores management ideas valuable in developing managerial competence of students
• Provides exhaustive coverage of topics updated with business examples and recent management research
• Emphasises on competency-based study aids, such as Learning Objectives, Flowcharts, Tables, Discussion and Multiple-choice Questions
• Utilises analytical framework to explain complexities of management issues in simple, lucid and easy to understand language
• Incorporates more than 50 Case Studies and 25 Experiential Exercises in significant areas to highlight the practical side of management.
Contents
1. Fundamentals of Management, 2. Development of Management Thought, 3. Management Functions and Skills, 4. Managing in a Dynamic Environment, 5. Corporate Social Responsibility and Managerial Ethics, 6. Fundamentals of Planning, 7. Vision, Mission and Objectives, 8. Strategic and Operational Plans, 9. Planning Premising and Forecasting, 10. Decision Making, 11. Fundamentals of Organising, 12. Departmentation and Span of Management, 13. Delegation and Decentralisation of Authority,
14. Forms of Organisation Structure, 15. Organisational Change and Development, 16. Fundamentals of Staffing, 17. Recruitment and Selection, 18. Training and Development, 19. Performance Appraisal, 20. Fundamentals of Directing, 21. Motivation, 22. Leadership, 23. Communication, 24. Fundamentals of Controlling, 25. Control Techniques
About the Author
J.P. Mahajan is currently working as an Associate Professor at Kirori Mal College, University of Delhi. A topper in M.Com., from Delhi University, he was awarded the
“Jai Narayan Vaish Prize for the year 1973”.
He has been a visiting faculty at the Department of Computer Science of Delhi University, besides being associated with the National Council of Educational Research and Training (NCERT) and Indira Gandhi National Open University (IGNOU). He has authored several books on Business Organisation, Management and Office Management.
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Human Resource Management : Managing People at Work, 2nd Edn - Chitra Atmaram Naik |
Author |
Chitra Atmaram Naik
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Cover Price : Rs 395.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789385462511 YOP : 2016
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Binding : Paperback Size : 6.25" X 9.50" Total Pages : 350 CD : No
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About the Book :
This comprehensive book on HRM with Case Studies has primarily been written for graduate and undergraduate students studying management.. This book covers the syllabi of human resource management and industrial relations subscribed by various management institutes and universities in India. Every effort has been made to discuss the relevant concepts supported by apt examples and case studies in a easy to understand manner for the students.
In this new edition, the author has added many new case studies — now a total of 66 in number. One case has already been solved for the proper guidance of the student. Also, the author has included a new chapter on research design and report writing in HRM. The focus shifts from the need for research in the field of human resources to the actual research design; it winds up with the preparation of research reports. Management students would greatly benefit from the new edition of this popular book.
Contents
1. Human Resource Management 2. Human Resource Planning 3. Recruitment and Selection 4. Job Analysis 5. Training and Employee Development 6. Executive Development 7. Employee Remuneration 8. Performance Appraisal 9.Industrial Relations 10. Industrial Disputes 11.Collective Bargaining 1Z Workers Participation in Management 13_ Human Resource Development 14. Career Management 15. Career Development 16. Human Resource Policies 17. Quality of Work Life 18. International HRM 19. Industrial Discipline 20. Research Design and Report Writing in Human Resource Management
About the Author :
Dr. Chitra Atmaram Naik is an Associate Professor, H.O.D., H.R.M., in SIBER School of Management. She obtained her LLB., M.B.A. & Ph.D.degree from Shivaji University_ Her master and doctoral research work is on industrial safety_ She has attended various seminars and workshops at national and intemational level. She has also completed several minor research projects sponsored by University Grants Commission.
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Foundations of Managerial Economics (9789380618197) - B.N. Ghosh |
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Cover Price : Rs 595.00
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Imprint : Ane Books Pvt. Ltd. ISBN : 9789380618197 YOP : 2021
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Binding : Paperback Total Pages : 364 CD : No
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About the Book
The book is designed primarily for the MBA students of Kerala University. It covers all the topics prescribed in the latest syllabus and makes an attempt to present every topic in a lucid and incisive manner without any rigmarole or humpty dumptyness. It incorporates latest theoretical and empirical developments in every topic discussed. Numerous illustrations, examples, tables and diagrams have been used to help the students to get to know the meat of the matter in every chapter.
Salient features:
• The book is made precisely concise and students friendly in treatment.
• Managerial relevance of every chapter is made compelling and clear.
• Contemporary topical issues are analysed at relevant places.
• The discussion is made simple and to the point without compromising the analytical facets and facts.
• Test Your Knowledge Questions and a list of important References are provided at the end of each chapter.
Contents
1.Conceptualising Managerial Economics; 2. Demand-Supply Construct, Elasticities and Demand Forecasting; 3. Analysis of Production; 4. Theory of Costs and Break-Even Analysis; 5. Market Structure, Output and Pricing Decisions; 6. Management of Wages and Profits; 7. Market Failure, the Government and Collective Failure; 8. Social Accounting; 9. Aggregate Supply and Aggregate Demand; 10. Investment Decisions Under Risk and Uncertainty; 11. Financial Markets; 12. The Multiplier and the Accelerator; 13. Keynesian Model of Income Determination and Theory of Liquidity Preference; 14. Quantity Theory of Money; 15. Fiscal Policy and the Budget; 16. Taxation; 17. Monetary Policy; 18. Monetary Management and Techniques of Credit Control; 19. Exchange Rate Management 20. Foreign Trade and Commercial Policy; 21. Liberalisation and Industrial Policy in India; 22. Globalisation and Business; Appendix One: Input-Output Analysis; Appendix Two: Linear Programming; Select Bibliography; Index.
About the Author
Dr. B.N.Ghosh is currently the Director and Visiting Professor of Economics at the Institute of Management and Technology, Punnapra (Kerala), Govt. of Kerala. He has taught in a few universities in India and Malaysia for a long time. He had a stint as a Visiting Professor at Zhejiang Gongshang University, China. He has worked in Eastern Mediterranean University, Cyprus as a Professor of Economics for many years. His research works have been published in India, US, UK, Canada, Korea, Italy, Malaysia , Singapore, Bangladesh, Netherlands and Philippines. Prof. Ghosh has written, edited and co-authored a large number of books published by renowned Indian and international publishers. He has also written extensively in refereed professional journals of India and abroad. He has undertaken short-term consultancies for various organisations including the UNDP and the Govt. of Malaysia. He is Chief Editor of Journal of Human Development. Prof. Ghosh is the recipient of the Emerald Award (UK) for the year 2006.
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